Cyber Security Incident Response Analyst I

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Cyber Security Incident Response Analyst I is part of a high-performance team, responsible for detecting, identifying, mitigating and responding to critical or urgent threat situations.   

Essential Functions

• Performs basic detection and investigative analysis activities for a variety of digital devices, computers, storage media, servers, networks, and cloud-based services.

• Performs basic host and network forensics and malware analysis; Investigates and responds to incidents; provides recommendations to improve company’s security posture. Escalates complex issues as needed.

• Performs security incident handling efforts in response to a detected incident, and coordinates with other stakeholders

• Performs the tracking of investigations and incidents through resolution

• Performs standard procedures for incident response to counteract the detected threats

• Uses data collected from a variety of cyber defense tools (e.g., IDS alerts, firewalls, network traffic logs) to analyze events that occur within their environments for the purposes of mitigating threats.

• Maintains awareness of current threat landscape, including adversary tactics, techniques, and procedures.

• Analyzes basic malware and large data sets to isolate trends and patterns; responds to alerts and provides recommendations to improve company’s security posture. Escalates complex issues as needed.

• Performs network/system/application/log intrusion detection analysis and trends

• Performs basic analysis of potentially malicious activities and software

• Maintains awareness of trends in security, regulatory, technology, and operational requirements

• Creates procedural documentation and tools for automated analysis and correlation activities

• Represents the Security Operations team at internal and external threat intelligence and cybersecurity forums

• Performs on-call activities when required

• Ensures the company's commitment to protect the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education and/or experience typically obtained through completion of a Bachelor’s degree or 2 year degree in Computer Science, Engineering, Math or Physical Science.

• Minimum 2 years of information security technology experience

• Demonstrable analytical skills across various technologies

• Basic understanding of Networking and security concepts

• Familiarity with one of the following: Windows, Linux/Unix and Mac Operating Systems, and Cloud environment structures, analytical process of each, and knowledge on mitigation tactics.

• Ability to work within a team environment as well as independently

• Effective communication skills to speak and write for all technology experience levels.

• Effective interpersonal skills, able to comfortably present to peers, coworkers, and customers

• A propensity for continued development of skills though research and training

• Must be US Citizen or US National only.

• Background and drug screen.

Preferred Qualifications

• Additional related education, certifications and/or experience is beneficial

• Working experience in cloud technology security

• Familiarity with the incident response process

• Experience utilizing Security Orchestration Automation Response (SOAR) tools

• Experience in identifying, triaging, and escalating tickets based on severity and malicious activity.

• Experience in responding to malicious threats coming from various sources

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The base pay scale for this position in:
Phoenix, AZ USD per year is: $88,000 - $110,000.

Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness 

•  Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. 

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.