Data Administrator (London)

Data Administrator

Location: The Grove, Haringey
Working Hours: 22 hours (part-time)
Contract Type: Permanent
Salary: £28,475.20 - £31,302.46 (pro-rata)

Make a Real Difference in Your Community

Help us create positive change, one person at a time.

Are you organised, approachable and passionate about making a difference in people's lives? Do you want to work for an organisation that supports people to live safer, healthier and more independent lives?

At Waythrough, we believe everyone deserves the opportunity to make positive changes and move towards a brighter future. We support people experiencing challenges relating to mental health, substance use, homelessness, housing and domestic abuse.

We are looking for a motivated and reliable individual to join our team at The Grove, Haringey.

This is an opportunity to become part of a supportive team where your organisational skills, attention to detail and compassionate approach will help ensure people receive the support they need.

About the Role

Working as part of our team at The Grove, you will play an important role in supporting the effective day-to-day running of the service.

You will provide essential administrative support, help maintain accurate records, coordinate meetings and assist with referrals and correspondence. You will also communicate with colleagues, partner organisations, service users and family members, helping to ensure that the service operates efficiently and professionally.

This is a varied role where being organised, approachable and proactive will make a real difference to both the team and the people who access our support.

What You’ll Do

Your responsibilities will include:

• Maintaining accurate records: Updating client databases with relevant information, referrals and service activity, ensuring records are accurate and completed within required timescales.
• Managing referrals and correspondence: Recording referrals, preparing and sending client letters, and providing reception cover as required.
• Coordinating meetings: Arranging meeting invitations, gathering agenda items, preparing documentation and recording minutes and key actions.
• Building positive relationships: Communicating professionally and sensitively with colleagues, partner organisations, service users and family members.
• Providing administrative support: Maintaining data, administrative and monitoring systems to support the effective delivery of the service.
• Supporting the wider team: Helping ensure day-to-day activities run smoothly and that administrative tasks are completed efficiently and accurately.

About You

We are looking for someone who is organised, reliable and confident managing a range of administrative tasks in a busy environment.

You will have good communication skills, a keen eye for detail and the ability to manage information accurately and confidentially. You will also enjoy working collaboratively, building positive relationships and contributing to a welcoming and supportive service.

Above all, you will understand the importance of treating people with dignity, respect and compassion, recognising that everyone has their own experiences and challenges.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date: