POSITION SUMMARY

Responsible for retrieving and analyzing data from a variety of data sources in order to provide information and analysis for planning, assessment, accountability and performance improvements in areas across the district.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Must have a broad knowledge of gathering data and experience as a research or data analyst.

• Knowledge of current higher education issues and changes within all district, local, state or legislative and national and/or federal education areas and maintains a high level of understanding and impact of changes to two-year colleges.

• Demonstrated ability to problem solving and analysis of advanced complexity for assigned area.

• Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information and reports with attention to detail and accuracy.

• Knowledge of statistics and experience using statistical software for analyzing datasets.

• Excellent planning and organizational skills, including the ability to manage a range of tasks with conflicting priorities.

• Capable of working independently on assignments, collaborating with other as well and the ability to maintain effective working relationships in a diverse environment.

• Works well with college leaders, faculty and staff to provide data requests ensuring the delivery of data and information are accurate and relevant.

• Knowledge of best practices when making decisions regarding data programming, data mining and creating organized data outputs from various data information systems.

• Experience leading projects, defining the scope of the project, establishing measurable time segments and monitoring the project to completion.

• Ability to exercise good judgment and maintain strict confidentiality.

• Able to present complex ideas, and analytical findings clearly and effectively, verbally and in writing.

• Ability to communicate effectively with individuals from diverse backgrounds.

• Strong knowledge and experience providing effective customer service.

• Must have the ability to maintain the security and integrity of the critical infrastructure of Dallas College

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides guidance and support for leading college activities in institutional research for strategic planning, continuous improvement, resource development and reporting using quantitative and qualitative research methodologies.

• Coordinates data-gathering activities for day-to-day data report requests for all areas of the college, reporting student enrollment, success, completion and data for discipline, program and student support services.

• Conducts comprehensive studies on targeted topics such as student recruitment, enrollment projection, distance learning, retention and program effectiveness as requested.

• Proactively assists college leadership by providing relevant data for decision-making and maintains extensive knowledge base on issues and trends related to community colleges and higher education.

• Responsible for overall planning, management, completion and implementation of institutional research projects as assigned and confers with supervisor regarding standards and procedures.

• Writes reports, oversee college data compilation projects, distribution of surveys to internal and external customers, reviews higher education trends, and provides evidence of college outcomes and measures.

• Research various data reporting and visualization software that support college needs by attending conferences, and maintaining current technology trends in institutional research practice, including knowledge of software specifications, cost of annual renewal and licenses and quality of outputs and data representation.

• Uses solid listening, oral and written communications to communicate with stakeholders and constituents within the Dallas College community network.

• Completes required Dallas College Professional Development training hours per academic year

• Performs other duties as required.

PHYSICAL REQUIREMENTS

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Perform manual duties such as lifting and carrying various weight items.

MINIMUM KNOWLEDGE AND EXPERIENCE

• Associate degree plus three (3) years of work-related experience.
• Must have a valid driver’s license if traveling to off-site locations.
• Official transcripts are required.
• Bilingual or multilingual preferred.

*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

About Us

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas.  We strive to be a leader in the community college space, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law.  In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.