Data Analyst, US Consumer Services

Data Analyst, US Consumer Services – Atlanta (Hybrid)

Role Responsibilities  

The Data Analyst supports the U.S. Consumer Services organization by analyzing business performance, customer behavior, and retail and digital trends to deliver actionable insights. This role collaborates with cross functional stakeholders to provide performance reporting, communicate analytics, and enhance processes and reporting capabilities across the Consumer Services team.

• Develop, implement, and maintain leading-edge analytics systems, while taking complicated problems and building simple frameworks.
• Identify trends and opportunities for growth through analysis of complex datasets.
• Refine existing data sets and optimize existing reporting & dashboards for improved business insights to drive improved decision-making.
• Create best-practice reports, dashboards and presentations based on data mining, analysis, and visualization.
• Evaluate internal systems for efficiency, problems, and inaccuracies, and develop and maintain protocols for handling, processing, and cleaning data.
• Work directly with functional areas to gather requirements, provide status updates, and build relationships.

Role Requirements 

• MBA or Master’s degree in analytics is a plus.
• 1-2 years of data & analytics experience
• Experience in SQL (Advanced) required.
• Experience in Power BI or Tableau (Intermediate) required.
• Experience in Basic Python or R (Beginner) preferred.
• Experience in Snowflake (Beginner) preferred.
• Proficient in synthesizing complex data sets
• Ability to communicate complex topics in a simple way.
• *Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.
• *Applicants must be based in Atlanta (or Denver) or willing to relocate to Atlanta (or Denver) to work from the Atlanta (or Denver) office a minimum of three days a week. Western Union will not assist with relocation costs for this position.

Work Shift

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Location: 5 Concourse Pkwy NE, Suite 2300 Atlanta, GA 30328 (preferred)

7001 E. Belleview Ave Denver, CO 80237

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your United States specific benefits include: 

• Medical, Dental, Vision, and Life Insurance 
• Paid Time Off
• Parental Leave 
• Global Adoption Assistance
• 401K Plan

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Salary

The base salary range is $70,000 - $90,000 USD per year; total on-target earnings include a base salary and short-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-RM1 #LI-Hybrid

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.