Data Center Critical Facilities Engineer

The Critical Facilities Engineer operates, manages, maintains, and repairs HVAC systems, critical and non‑critical power systems, plumbing, fire control and suppression systems, roofing, exterior grounds, and all related vendor-supported activities within a mission‑critical environment.

This fast‑paced role supports overall Data Center operations by maintaining and improving critical infrastructure through scheduled maintenance and ad hoc repairs and troubleshooting.

Leadership & Operational Excellence
Demonstrate strong technical leadership by building an engaged, confident team and maintaining clear operational oversight. Provide weekly management updates on preventive maintenance, corrective actions, risks, and upcoming work.

Proactively plan and lead engineering drills (Engineering Response, Bridge Communication, Environmental), review proactive vendor reports, and conduct regular team meetings to address challenges, lessons learned, and improvements.

Maintain full ownership of the change management process by submitting and reviewing change requests within the agreed customer notice period, ensuring timely approvals, thorough risk assessments, MOP creation and effective coordination with stakeholders and vendors to support safe, compliant, and resilient operations.

Responsibilities

Regular Infrastructure Maintenance 

• Completes all maintenance protocols, plans, etc. on time and accurately, including daily, weekly and monthly site checks 

• Performs all planned repairs to mechanical, electrical and special systems 

• Makes minor changes to mechanical, electrical and special systems if necessary 

• Troubleshoot and maintain office equipment if necessary, supporting auxiliary equipment and machines with problem solving and minor repairs to minimize downtime 

• Addresses, reports, resolves and investigates all major failures, significant problems, and delays 

• Ensures that sufficient spare parts are available on site for frequently used parts or parts with long lead times and maintains critical spares register 

• Monitors for and responds to BMS (Building Monitoring System) alarms in accordance with engineering policies and procedures 

• Maintains plumbing and fire suppression systems 

Vendor Management 

• Coordinates with vendors to ensure that maintenance activities are carried out as per Equinix's requirements 

• Edits and tracks the work approval process for service providers (including briefing at the start of work, control of work during the day, final review of the work carried out) 

• Recommend changes/updates to technical files for plants and equipment in cooperation with vendor, and the supervisors, ensuring as-built are up to date 

Process and Policy Administration 

• Creates engineering scripts (switching schedules)

• Ensures that all Equinix safety standards are followed  

• Ensures that quality procedures related to maintenance are followed  

• Ensures correct Incident Management processes are followed  

• Reviews processes, procedures, systems. Communicates process deviations and proposed changes to a higher level so that relevant follow-up measures can be carried out 

• Develops training and supports training of other Data Center (International Business Exchange) employees in relevant engineering topics and processes 

Qualifications

Knowledge and Experience 

• Understanding of relevant codes, compliance regulations, and applicable safe work requirements  

• Familiar with common documents as it applies to design, documents, schemes, data sheets, and technical information  

• Relevant experience may include: 

• Building (Facility) Maintenance with experience working in large commercial properties such as a high rise building or a convention center

• Maintenance technicians working in critical environments such as a hospital, hotel, or manufacturing plant where it’s critical if you lose power or the AC or heating unit goes down

• General mechanical experience such as Generator Repair, Auto Mechanic, Aircraft Mechanic, Electrician, HVAC Technician, etc.  

• Refrigeration handling certification preferred, electrical/mechanical license preferred 

Skills and Attributes 

Essential Duties/Physical specifications include:  

• Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation  

• Ability to work days/nights/weekends/holidays, if needed and/or required  

• Familiar with all common applications needed to perform daily tasks, including CMMS, CRMs, productivity software, and draft drawing softwares  

• Skilled at working in alignment with all relevant safety measures  

• Skilled at communicating with and managing vendors  

• Able to communicate effectively with others, including oral and written instructions and reporting

• Excellent problem solving and teamwork skills