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Phoenix, Arizona, United States
Onsite
Who is Trace3?
Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.
Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!
Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.
Ready to discover the possibilities that live in technology?
Come Join Us!
Street-Smart - Thriving in Dynamic Times
We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.
Juice - The “Stuff” it takes to be a Needle Mover
We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.
Teamwork - Humble, Hungry and Smart
We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.
About the Role:
The Data Center Engineer will provide advanced technical support and resolve issues with unique client servers, storage, and networking hardware, both on-site and remotely. This position will lead assessments of escalated technical issues, use independent judgment to develop and execute remediation plans, perform in-depth root cause analysis, and drive resolution efforts.
*** This is a position with a 100% Onsite requirement***
What You’ll Do:
Qualifications and Interests
Physical Demands:
While performing the duties of this position, the employee is frequently required to sit, stand, talk, and hear. Specific vision abilities required to read small, printed materials and a computer screen; including close vision and the ability to adjust focus. The employee must possess alertness and stamina to perform daily duties and work indoors. The work requires moderate physical exertion with long periods of standing; frequent walking; frequent bending, crouching, stooping, stretching, reaching, or similar activities; occasional lifting/moving of items up to 50 pounds (unassisted) and up to 200 pounds (assisted). Hearing and speech communication in person and over the telephone is essential to fulfilling the duties of this position. Must have the ability to walk for up to 5 miles while performing work duties.
Work Enviroment:
While performing the duties of this job, the employee may frequently be surrounded by loud noises and varying temperatures. Work is often performed in client locations which can consist of (but not limited to) data centers, office spaces (small and large), a computer laboratory environment, and various other types of outdoor environments. Must be able to work weekends and after hours. Ability to travel domestically up to 20% of the time.
The Perks
Our Commitment
At the core of Trace3's DNA is our people. We are a diverse group of talented individuals who understand the importance of teamwork and demonstrating leadership, character, and passion in all that we do.
We’re committed to fostering an inclusive workplace where everyone feels respected, valued, and empowered to grow. We recognize that embracing diversity drives innovation, improves outcomes, fosters collaboration, boosts teammate satisfaction, and builds a more inclusive culture.
As an equal opportunity employer, Trace3 bases all employment decisions based on individual qualifications, merit, and business requirements. We do not engage in discrimination on the basis of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, or any other characteristic protected by federal, state, or local law.
Any demographic information provided is strictly voluntary, kept confidential in accordance with Equal Employment Opportunity (EEO) regulations, and will not be used in employment decisions, including hiring, promotions, or mentorship programs. We are committed to providing equal employment opportunities for all.
If you require a reasonable accommodation to complete the application process or participate in an interview, please email recruiting@trace3.com.
***To all recruitment agencies: Trace3 does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Trace3 employees or any other company location. Trace3 is not responsible for any fees related to unsolicited resumes/CVs.
