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California, United States
Hybrid
Not Available
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
We are seeking an experienced and detail-oriented Data Center Technician to join our team. The Data Center Technician will be responsible for supporting the management and maintenance of our data center infrastructure. This includes ensuring the reliability, security, and efficient operation of our servers, storage systems, and network equipment. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment.
This person would handle tasks like installing and configuring equipment, troubleshooting issues, performing maintenance, and contributing to disaster recovery planning. They exhibit a deep understanding of data center technologies, strong analytical and troubleshooting skills, and excellent communication skills. This is an execution-focused role: the Technician carries out day-to-day installs, maintenance, and troubleshooting to standards and plans set by the Data Center Engineering team, rather than owning long-term design or capacity planning. This position will be working at our data center in Santa Clara, CA, five days per week, along with being on call.
Key Responsibilities:
The daily responsibilities of a Data Center Technician are varied and critical to the smooth functioning of the organization's IT infrastructure. Key responsibilities include:
Requirements:
Work Location: This role is fully remote for candidates who reside outside the 30 mile radius of one of our offices. For candidates who reside within a 30 mile radius of one of our offices, this role is Hybrid and would require 3 days a week (T, W, TH) in office.
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Five9 is committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and interview process. If you need assistance or an accommodation due to a disability, please contact us at accommodations@five9.com to request an accommodation. Requests will be handled confidentially and in accordance with applicable law.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
