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กรุงเทพมหานคร, ประเทศไทย
Onsite
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Key Responsibilities:
- Support the day-to-day operation of mission-critical data center infrastructure.
- Perform installation, maintenance, and troubleshooting of hardware and network equipment.
- Conduct rack-and-stack activities, hardware replacements, upgrades, and preventive maintenance.
- Ensure operational activities are completed according to established procedures and service standards.
- Support fiber optic infrastructure, including installation, testing, troubleshooting, and documentation.
- Investigate and resolve transmission and connectivity issues. Perform cable management, fiber tracing, and cross-connect activities.
- Support high-volume fiber deployment and operational tasks within the data center environment.
- Respond to incidents, troubleshoot issues, and provide root cause analysis.
- Act as on-site technical support for remote engineering teams. Manage operational tickets and ensure timely issue resolution. Escalate critical incidents and provide regular status updates to stakeholders.
- Work closely with internal engineering teams and customer stakeholders.
- Provide technical updates, maintenance reports, and operational documentation.
- Coordinate with cross-functional teams to ensure smooth service delivery.
- Support process improvement initiatives to enhance operational efficiency.
Required Experience
- Bachelor's Degree in Engineering, Telecommunications, Information Technology, or a related field.
- Minimum 4-5 years of experience in a Data Center, Telecommunications, or Mission-Critical Infrastructure environment.
- Experience performing hardware upgrades, component replacements, and preventive maintenance.
- Strong troubleshooting skills across physical infrastructure and connectivity environments.
- Ability to work in shift-based operations and provide standby support when required.
- Good command of spoken and written English.
Workplace type:
About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune
Global 100. We are committed to accelerating client success and positively impacting society through
responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with
unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and
application services. Our consulting and industry solutions help organizations and society move
confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more
than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as
established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each
year in R&D.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.