Want to know if this job is worth applying to?
San Francisco, California, United States
Onsite
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
Overview
This role provides critical data entry and administrative support to ensure accurate billing, rebate processing, and service completion tracking. The ideal candidate will have high attention to detail and a strong proficiency in managing complex data sets across multiple platforms.
Duties & Responsibilities
Billing Account Creation: Create new billing accounts within the system to ensure accurate customer records.
Billing Rebate Management: Compare property address data across multiple spreadsheets and system of record to identify and log matches for billing rebate purposes, and update reports on a monthly and quarterly basis.
Portal Management: Log in to National Account customer portals to monitor and track technician service activity.
Work Order Oversight: Identify service work orders that have not been completed by technicians and flag them for follow-up.
Reporting: Compile and distribute weekly spreadsheets for supervisors to ensure all work orders are completed and ready for billing.
Data Integrity: Maintain high standards of data accuracy across Microsoft Excel and Google Sheets.
Billing Execution: Responsible for processing daily and monthly billing tasks.
Candidate Requirements
Education
High School Diploma or equivalent required.
Associates degree or related field OR equivalent years of experience. Equivalent years of experience are defined as one year of related-professional experience for each year of college requested.
Experience
Proven experience in administrative support or a relevant data entry or reporting role.
Demonstrated experience managing and comparing large data sets.
Experience navigating customer portals or similar digital service platforms.
Experience managing corporate billing and invoicing.
Proficiency with Business Intelligence Tools such as Power BI, Tableau and/or QlikView
Pay Range
Hourly: $18.00 - $25.00Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
401(k) retirement plan with company-matching contributions
Work-Life Balance
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you?
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
The following applies where applicable by law: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Employees in this position perform work within customer's residences, property, and places of business often unsupervised and with access to vulnerable populations. They may have access to company and customer's records including personal identifiable information, financial records, make financial quotes and commitments on behalf of the company, use, handle, and have access to regulated chemicals that could cause harm to humans or the environment if used inappropriately. They work closely with other colleagues, vendors and/or customers and must be able to resolve conflicts and disputes in a non-violent and non-disruptive manner. They may drive a company vehicle as a primary duty and must safely operate a vehicle on the public streets, and receive company equipment to perform work.
