EO Data & AI Governance Manager 

Location: London  

Type: Permanent   

Hybrid role, happy to talk flexible working  

The Opportunity 

QBE Europe is currently recruiting a Data and AI Governance Manager to join a well-established Data COE team in our London office. Data COE in our London office. QBE EO is on an ambitious journey to strengthen its Data, Analytics and AI capabilities, underpinned by enterprise-wide data & AI governance. As the use of advanced analytics and AI grows, strong governance, accountability, and regulatory alignment are essential. The Data & AI Governance Manager plays a key role in embedding these practices across QBE Europe, supporting the delivery of the Data & AI strategy to ensure data is managed consistently, risks are controlled, and policies are applied in practice. Working closely with business, technology, risk, and Group teams, you will drive the adoption of governance processes, tools, and ways of working, ensuring data is well understood, properly governed, and used responsibly. 

Your new role 

• Support the development and lead the execution of the Data & AI Governance strategy and roadmap, embedding governance frameworks, controls, and standards across the data and AI lifecycle 

• Lead the adoption and ongoing maturity of data governance tooling (Collibra), increasing adoption across business domains, and embedding consistent, scalable ways of working through targeted communications, and training programmes. 

• Establish and embed clear data ownership and stewardship models, defining roles, responsibilities, and accountability across business and technology teams. 

• Define and track governance KPIs and success metrics, delivering clear, actionable reporting and insights to senior stakeholders and governance forums. 

• Drive data risk management activities, including control design, RCSA support, issue remediation, and strengthening data risk awareness. 

• Continuously enhance data governance frameworks, processes, and standards, ensuring they remain practical, business-aligned, and deliver measurable improvements in data quality and control. 

• Build strong cross-functional relationships, partnering with business, technology, risk, and data teams to drive aligned outcomes. 

• Develop and deliver clear, audience-specific communications and training, ensuring policies, standards, and procedures are well understood and consistently applied. 

• Chair and facilitate data governance forums, councils, and working groups, driving effective decision-making, prioritisation, and issue resolution. 

• Ensure compliance with enterprise and Group policies and regulatory expectations, including Data Management, AI Governance, Model Risk, and End User Computing standards. 

About you 

• Strong experience in data governance and data management within a complex organisation. Data Risk experience desired. 

• Proven ability to define and deliver data governance strategies, frameworks, and roadmaps. 

• Good understanding of data risk, controls, and regulatory requirements applicable to insurance industry. 

• Experience with data governance tools (e.g. Collibra) and driving their adoption. 

• Strong stakeholder management skills, with the ability to influence across business, technology, and senior leadership. 

• Able to translate complex concepts into simple, clear guidance for different audiences. 

• Experience leading teams and building collaborative, high-performing environments. 

• Able to balance strategic thinking with hands-on delivery, while managing multiple priorities and driving continuous improvement. 

Benefits    

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:  

• 30 days holiday a year with the option to buy up to 2 additional days.    

• Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.    

• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.    

To learn more about benefits of working with us, click  Rewarding our people - QBE European Operations   

Awards & Recognition  

We value our employee’s experience with us and are proud to have been recognised for the following awards:  

Insurance Post British Insurance Awards 2025:    

• Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance  

• AXCO Global Insurance Awards 2024 Winner: Network Management of the Year   

• Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer   

To learn more about our achievements, click here    

Apply now and let’s make it happen!    

If you’re looking for a career that combines your expertise and your empathy, click Apply today.   

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