About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Data Integrity & Quality Assurance
- Analyze, research, and resolve data issues within multiple databases in a timely manner.
- Ensure all data entered and maintained across systems is complete, accurate, and compliant with established standards.
- Review and audit data inputs to maintain data integrity as directed by management.
- Proactively identify and resolve data discrepancies and inconsistencies.
- Develop and implement policies and procedures to improve data quality and integrity.
- Maintain ownership of customer data collection, validation, and ongoing maintenance.
System Operations & Data Processing
- Manage bulk load processing for National requests, ensuring accuracy and timeliness.
- Oversee and process operational queues including DocLink, Flip/Swap, and CardLink files.
- Submit required data to downstream systems such as the ATM transaction processing switch.
- Manage setup workflows including changes, moves, and bulk load activities across systems.
Customer & Stakeholder Support
- Provide support for customer escalations, including researching and responding to Service Account Manager inquiries.
- Collaborate with stakeholders across departments to ensure smooth onboarding and implementation of terminals.
- Build strong cross-functional relationships and drive consensus on process improvements.
- Assist other departments with onboarding, implementations, and data-related processes.
Process Improvement & Compliance
- Identify risks, recommend solutions, and implement improvements to enhance data integrity and operational efficiency.
- Maintain knowledge of internal controls, policies, and procedures relevant to the role.
- Stay current on application features, system updates, and process changes.
- Contribute to continuous improvement of installation and maintenance processes.
SYSTEMS INVOLVED:
- Oracle
- Doclink
- ServiceNow
- Microsoft Office Suite
- CardLink
- CORE
- Webtools
SUPERVISORY RESPONSIBILITIES:
None.
Required Skills & Competencies
- College degree or relative work experience required.
- 2 – 4+ years of experience in either of the following areas: Onboarding, Implementation, Customer Success or Account Management Support/Administration preferred
- Hands-on self-starter with the ability to effectively follow difficult issues to resolution.
- Must have excellent communication skills, both written and oral.
- Self-motivated and can work autonomously to finish project work.
- Able to work under limited supervision and self-motivated.
- Strong analytical and problem-solving abilities with attention to detail.
- Ability to manage multiple priorities in a fast-paced, high-volume environment.
- Experience working with large datasets and multiple database systems.
- Effective communication and collaboration skills across all organizational levels.
- Strong sense of ownership, accountability, and urgency.
- Ability to use sound judgment to solve problems and mitigate risks.
- Solid proficiency in Microsoft Office applications, especially advanced functions of Excel.
- Ability & willingness to learn new computer software applications as required for the job
Performance Expectations
- Meet internal and contractual deadlines with a high degree of accuracy.
- Deliver efficient productivity while maintaining superior quality standards.
- Ensure data accuracy and integrity across all systems and workflows.
Additional Information
- This role may require performing additional duties as assigned to support business needs and ensure data integrity across systems.
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Offers of employment are conditional upon passage of screening criteria applicable to the job.
Full time employee benefits include:
EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
By applying to NCR Atleos jobs, you acknowledge that the terms of the NCR Atleos Applicant Privacy Notice (Applicant Privacy Policy | NCR Atleos) will govern the collection and use of your Personal Data. This notice supplements NCR Atleos Privacy Policy, which is available at www.ncratleos.com/privacy
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
