Salem | DHS | Summer Street, United States of America
Onsite
Not Available
Initial Posting Date:
07/09/2026Application Deadline:
08/03/2026Agency:
Department of Human ServicesSalary Range:
$7,911 - $11,657Position Type:
EmployeePosition Title:
Data Operations Manager (Business Operations Manager 2)Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits! Lead the Operations Behind Data That Improves Lives.
Are you an operational leader who knows how to turn strategy into action? Do you enjoy building high-performing teams, improving business processes, and delivering services that help organizations make better decisions?
The Oregon Department of Human Services is seeking a Data Operations Manager to lead the daily operations of our Data Office. In this role, you'll oversee analytics and reporting services, guide talented professionals, strengthen data governance practices, and collaborate with leaders across the agency to ensure reliable, high-quality data supports better outcomes for more than one million Oregonians each year. If you thrive in fast-paced environments where leadership, collaboration, and continuous improvement matter, we encourage you to apply.
Summary of Duties
As the Data Operations Manager (Business Operations Manager 2), you will provide operational leadership for the ODHS Data Office by managing the delivery of enterprise analytics, reporting, business intelligence, and data services. You will supervise multiple teams, establish operational priorities and service standards, oversee workload planning, and ensure data products are delivered accurately, efficiently, and in alignment with agency governance and strategic priorities.
Working closely with Data Office leadership, IT partners, program leadership, and business partners and other interested parties, you will translate enterprise data governance into operational practice, foster collaboration across programs, improve business processes, and cultivate a culture of accountability, innovation, equity, and customer service. This position directly supports the agency's mission by ensuring trusted data is available to inform policy, programs, and decisions that improve the lives of Oregonians.
Minimum Qualifications
A valid driver’s license and acceptable driving record are required for this position.
Six years of supervision, management, or progressively related experience; OR three years of related experience and a bachelor’s degree in a related field.
Essential Attributes
We are looking for candidates with:
Operational Leadership
Experience leading complex operational programs or business functions by establishing priorities, improving processes, managing service delivery, and using performance measures to ensure high-quality results. You successfully balance competing priorities while implementing governance, compliance, and operational standards.
Supervision
Experienced people leader who develops high-performing teams through coaching, performance management, workload planning, employee development, accountability, and creating an inclusive workplace where employees can thrive.
Collaboration
Experience building strong partnerships across business units and technical teams. You communicate effectively with executive leadership, program staff, IT professionals, and stakeholders to solve problems, coordinate priorities, and achieve shared organizational goals.
Equity & Service Focus
You demonstrate a commitment to equity, cultural humility, and customer-centered service by fostering inclusive workplaces, applying equitable decision-making, and ensuring services meet the diverse needs of employees, partners, and the communities we serve.
Attention all candidates! A cover letter and resume are required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.
Working Conditions
Work is performed in a professional office and hybrid work environment.
Frequent collaboration with agency leadership, program areas, IT partners, and stakeholders through virtual and in-person meetings.
Occasional travel may be required for meetings, training, and coordination activities.
Requires balancing multiple priorities, meeting deadlines, and adapting to changing operational needs while maintaining a high level of customer service.
Background Checks and Requirements
If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
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Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans’ and Oregon National Guard preference:
Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.
General Information
This is a permanent, full-time position and is a Management Service, Supervisory position and is not represented by a union.
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.
The recruiter for this position is Crystal Marion. If you contact the recruiter, please include the job requisition number.
Email: CRYSTAL.R.MARION@odhs.oregon.gov
Phone (call or text): 503-752-0398
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