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Hyderabad, Telangana, India
Hybrid
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Data Scientist II - Data Analytics, Hyderabad
About Warner Bros. Discovery :
Warner Bros. Discovery's Global Technology organization sits at the intersection of technology, entertainment, and everyday utility. Our platform powers experiences across streaming, content delivery, personalization, subscriptions, commerce, and analytics for millions of customers worldwide. As a technology organization, we build scalable, data-driven products that enable Warner Bros. Discovery's continued growth and support our streaming platforms.
For more information, please visit www.wbd.com
Meet Our Team :
The Commerce & Growth Analytics team works across acquisition and retention sciences, partnering with Product, Marketing, Engineering, Finance, and other cross-functional stakeholders to understand how customers discover, subscribe, activate, and retain Warner Bros. Discovery's streaming products. We develop and support strategic analytical products and measurement frameworks, combining advanced analytics, statistics, experimentation, machine learning, and scalable data engineering to generate actionable insights that influence activation, monetization, and revenue growth across global markets. Working with large-scale behavioral, subscription, authentication, and payment data, we solve complex business problems and drive data-informed decision-making across the organization.
About the Role :
As a Data Scientist focused on Retention within Commerce & Growth Analytics, you will be responsible for building machine learning solutions that help understand, predict, and improve customer retention and long-term engagement across WBD's streaming products. You will work on projects from research and exploratory analysis to model development and deployment, following guidance and direction from senior data scientists. You will work closely with cross-functional partners across Product, Design, Commerce, Content, and Marketing to translate retention challenges into data-driven solutions.
Roles & Responsibilities:
•Research, design, and build high-impact end-to-end machine learning systems that drive customer retention and long-term engagement.
•Develop churn, propensity, and customer-lifetime-value (LTV) models to identify at-risk customers and inform retention and win-back strategies.
•Perform exploratory data analysis to uncover behavioral drivers of churn and retention and turn findings into actionable insights.
•Participate in the design of scalable ML solutions in production.
•Promote and role-model best practices of data science, engineering, and communication throughout the organization.
•Evangelize ML adoption and innovation across the product and engineering teams.
•Foster a diverse community of data scientists and ML engineers.
•Partner with cross-functional teammates in Product, Design, Commerce, Content, and Marketing to understand their problems and design solutions.
What to Bring:
•M.S. or B.S. in Computer Science, Statistics, Data Science, Quant, or a related field.
•3+ years of building products with Machine Learning and Personalization.
•Strong proficiency in SQL and Python (pandas), with hands-on experience using PySpark on large, distributed datasets.
•Strong data wrangling, manipulation, visualization, and EDA skills, with the ability to turn data into actionable insights.
•Strong understanding of the fundamentals of statistical tests and proficiency in classical ML algorithms - linear and logistic regression, bagging, boosting, decision trees, and GBM models.
•Ability to perform model tuning and optimization, and to convert ML outputs into business decisions.
•Production experience implementing machine learning pipelines and models at scale in Python, Java, Scala, or similar languages.
•Demonstrated ability to lead technical decisions.
•Excellent written and verbal communication skills, with the ability to effectively advocate technical solutions to data scientists, engineers, and product manager audiences.
•Passion for data-driven research, development, and experimentation.
•Self-motivated, growth-oriented, and driven to pursue solutions to challenging problems.
Good to Have :
•Experience with churn prediction, survival analysis, customer-lifetime-value (LTV) modeling, or engagement and retention analytics.
•Knowledge and experience in one or more of the following: causal inference with machine learning, predictive modeling of long-term customer engagement, ML-driven systems to optimize the customer experience.
•Experience designing and evaluating A/B tests and experimentation frameworks to measure retention and engagement impact.
•Experience with ML frameworks such as TensorFlow, PyTorch, XGBoost, or Scikit-learn.
•Experience with Databricks, Apache Spark, or other distributed data processing frameworks.
•Experience working with subscription-based digital products, streaming services, or consumer analytics.
What We Offer :
•A Great Place to work
•Equal opportunity employer
•Fast track growth opportunities
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
