Job Description
THE AGENCY
Creative Artists Agency (CAA) is a leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand management and consumer product licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.
The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, form brand marketing services division, and launch a family office advisory practice, among other innovations. Named Most Valuable Sports Agency by Forbes for 10 consecutive years, CAA represents more than 3,000 of the world’s top athletes in football, baseball, basketball, hockey, and soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of property sales and sponsorships, media advisory, brand consulting, venue development and strategic advisory, and executive search. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, London, Nashville, Munich, Shanghai, Beijing, Chicago, Washington, D.C., Singapore, Toronto, Denver, Charlotte, Jacksonville, and Atlanta, among other locations globally. For more information, please visit www.caa.com.
OVERVIEW
CAA is seeking a Data Steward to join our Data Management Office (DMO) within the Data Team, based in our London office. As CAA continues to grow globally, high-quality, well-governed data is increasingly critical to the applications, analytics, and business processes supporting our clients, agents, executives, assistants, and business partners. The Data Management Office is responsible for maintaining and improving the quality, consistency, and usability of CAA’s enterprise data.
This Data Steward will serve as a key connection between the global Data Management Office and CAA’s London / international agent offices and corporate teams. In addition to performing core data stewardship responsibilities, this role will develop strong relationships with local stakeholders, understand their business and data needs, and help ensure those needs are effectively represented within the broader DMO.
The ideal candidate combines strong attention to detail and investigative skills with excellent interpersonal skills, business curiosity, and the ability to operate independently. This person should be comfortable proactively engaging with agents, executives, assistants, and other business stakeholders, building trusted relationships and translating business needs into effective data solutions.
Because the DMO operates as a global team, this role will collaborate regularly with colleagues in the United States and other regions and will require some flexibility to work across international time zones.
RESPONSIBILITES
- Perform data stewardship activities across assigned business domains, ensuring master data is created and maintained according to established business rules and data management standards.
- Serve as a primary DMO point of contact for CAA’s London office and assigned international stakeholders, developing trusted relationships and providing responsive support for data-related needs.
- Proactively engage with business stakeholders to understand workflows, identify data challenges, gather feedback, and identify opportunities for the DMO to better support local and international business needs.
- Create, cleanse, curate, and enrich master data, including identifying and resolving duplicate, incomplete, inconsistent, or inaccurate records.
- Research and resolve data quality issues, working independently where appropriate and coordinating with the broader DMO, Product Management, Data Engineering, Data Insights, or other teams when additional expertise is required.
- Help define master data requirements and authoritative data sources needed to support local and international business processes, applications, analytics, and reporting.
- Translate business data needs into clear requirements and actionable requests, helping connect London and international stakeholders with the appropriate Data, Product, and technical teams.
- Support the definition and implementation of data governance policies, standards, processes, and controls across assigned business areas, helping ensure consistent data quality and governance practices globally.
- Gather and communicate feedback from London and international stakeholders, identifying recurring needs, emerging issues, and opportunities for process or product improvement.
- Partner with Product Management and business stakeholders to ensure data-related requirements are understood and governed enterprise data is effectively utilized within business workflows and applications.
- Collaborate with the broader Data organization, including Data Management, Product Management, Data Engineering, Data Science, and Data Insights, to resolve issues and maximize the value of CAA’s enterprise data.
- Promote effective data management practices within the London office, helping business users understand data definitions, governance requirements, processes, and appropriate use of enterprise data.
- Identify opportunities to improve data stewardship workflows, recommending practical changes that improve data quality, efficiency, and stakeholder experience.
- Develop and maintain data governance documentation, including definitions, business rules, procedures, and other materials supporting consistent stewardship practices.
- Support data-related operational workflows and DMO initiatives, including international and cross-regional requests as assigned.
- Use approved automation and AI-enabled tools where appropriate to improve research, data quality, enrichment, and stewardship efficiency while adhering to CAA’s governance and security requirements.
- Collaborate regularly with DMO and Data colleagues across regions, including colleagues based in the United States, requiring reasonable flexibility to participate in meetings and coordinate work across international time zones.
QUALIFICATIONS/REQUIREMENTS
- Minimum of 5 years of experience in data management, data quality, data operations, archiving, cataloguing, information management, analytics, or a related discipline.
- Strong interpersonal and relationship-building skills, with demonstrated ability to independently engage with stakeholders at different levels of an organization.
- Excellent written and verbal communication skills and the ability to translate between business needs and data requirements.
- Strong attention to detail and commitment to maintaining accurate, complete, and consistent data.
- Strong analytical, investigative, problem-solving, and critical-thinking skills.
- Ability to operate independently while remaining highly collaborative with a distributed global team.
- Proactive and service-oriented, with the ability to identify stakeholder needs and opportunities for improvement rather than relying solely on incoming requests.
- Results-oriented with the ability to prioritize multiple responsibilities, exercise sound judgment, and meet deadlines.
- Ability to develop an understanding of diverse business domains, workflows, and data needs across an international organization.
- Ability and willingness to collaborate across international time zones, including occasional meetings outside typical local office hours.
- As someone entrusted with sensitive company information, consistently demonstrates strong security awareness and works to protect CAA’s systems and data.
Preferred qualifications:
- Working knowledge of data models, databases, and related concepts, including familiarity with SQL and NoSQL technologies.
- Experience working within a global or geographically distributed organization.
- Experience in sports, entertainment, media, talent representation, or brand management.
- Degree in a data-related discipline, information management, library science, or a related field.
Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.
Creative Artists Agency (“CAA”) is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally recognised protected basis under UK law.
Please inform CAA’s Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process.
CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
