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New York, New York, United States
Onsite
The Opportunity
Key Responsibilities:
Provide 24x7 support for client and user‑facing products and services with a strong focus on data quality, system reliability, and seamless integrations. Responsible for mapping and transforming legal practice data to enable downstream processes and analytics.
Design and build custom data integrations using Intapp Integrate (Integration Builder), leveraging Intapp APIs, data models, and workflow tools. Demonstrate expertise integrating with mission‑critical enterprise systems such as Active Directory/Azure AD, HRIS platforms, DMS, CRM, Finance/ERP, matter management, billing/time systems, and data warehouses.
Develop and execute SQL queries for data extraction, reconciliation, quality checks, troubleshooting, auditing, and performance validation, with strong competency in joining complex datasets and supporting integration logic through SQL.
Support automation and custom connector development through scripting—preferably using PowerShell, Python, or C#—to enable pre‑ and post‑processing operations and streamline data workflows.
Deploy, maintain, and troubleshoot core business applications, including configuration, reporting, and system optimization.
Collaborate with internal and external stakeholders to define project scope, system objectives, and detailed requirements.
Develop, analyze, prioritize, and document requirement specifications, data mappings, diagrams, and process flows.
Translate complex technical specifications into clear, easy-to-understand non‑technical requirements.
Manage system setup, configuration, and environment preparation.
Define and coordinate testing activities, including test planning, test case development, and quality assurance oversight.
Create and maintain comprehensive documentation for system processes, workflows, and procedures.
Implement maintenance routines, monitor system performance, collect operational metrics, and resolve reported issues.
Design, implement, and upgrade information systems to meet evolving business and user needs.
Perform performance tuning and optimization of integration systems.
Install, upgrade, and administer integration platforms and related components.
Diagnose and troubleshoot integration and system-related errors.
Build and manage database reports, visualizations, and dashboards.
Automate recurring tasks to improve operational efficiency.
Develop and enforce policies, procedures, and standards for system management and governance.
Create and maintain backup and recovery strategies aligned with industry best practices.
Monitor and optimize integration system performance, providing recommendations to enhance scalability and efficiency.
Ensure system security, integrity, and availability, including planning and executing disaster recovery measures.
Qualifications:
Mandatory experience on Integration Builder
3–5+ years of experience delivering enterprise‑grade system integrations
Proficient in SQL including querying, joins, and basic performance tuning for validation, reconciliation, and issue resolution
Strong background in integration delivery and operational support, including:
Deep understanding of REST APIs, authentication methods (OAuth2, API keys, token-based auth), and webhooks
Skilled in working with JSON/XML, data mapping, transformations, and schema validation
Solid knowledge of core data‑integration concepts, such as:
Error handling, dead‑letter queues, monitoring, and alerting
Scheduling, incremental data loads, and change tracking
Experience supporting production integrations with a focus on stability and performance, including:
Managing SLAs, incident response, root‑cause analysis, and long‑term problem management
Proven ability to understand business requirements and translate them into effective technical solutions
Strong knowledge of application setup principles and best practices
Hands-on experience installing, configuring, documenting, testing, training, and deploying new applications and systems
Excellent analytical and problem‑solving skills
Advanced command of SQL and SQL Server toolsets
In‑depth understanding of database security, backup/recovery, and performance monitoring
Familiarity with relational and dimensional data‑modeling techniques
Scripting skills in PowerShell and Unix shell
Exposure to SSAS, SSIS, and SSRS
Exceptional written and verbal communication skills
High level of attention to detail
Compensation:
Exact compensation may vary based on skills and experience and salary range is $135,000 - $160,000.
Pay Range
Team
Information TechnologyWorking Pattern
Location
New YorkContract type
Permanent ContractWe are committed to attracting people from all backgrounds and creating a respectful and inclusive culture where everyone thrives. We see this as essential to our success, including our ability to innovate and achieve sustained high performance. This is a key part of our Values—Human, Bold, and Outstanding.
Herbert Smith Freehills Kramer is an equal opportunity employer. The firm is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. The firm does not discriminate on the basis of race, color, creed, religion, sex, national origin, veteran status, mental or physical handicap or disability, age, citizenship status, alienage, ancestry, marital status, sexual orientation, gender identity, or expression or any other criteria prohibited under applicable federal, state or local law.