Data Visualization Administrator

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Position Summary:

The Data Visualization Administrator is responsible for administering, supporting, securing, and optimizing the enterprise Power BI environment. This role ensures the availability, performance, governance, and effective use of business intelligence platforms while partnering with business and technical teams to deliver reliable dashboards, reports, semantic models, and analytics solutions. The position also uses SQL, Python, and ETL knowledge to troubleshoot data issues, automate administrative activities, and support  data integration across the organization.

Primary Duties and Responsibilities includes but are not limited to:

• Power BI Administration and Platform Management: Administer and maintain Power BI tenants, workspaces, capacities, gateways, dataflows, semantic models, and deployment pipelines. Monitor platform health, refresh schedules, usage, performance, and capacity to ensure a reliable and scalable analytics environment.
• Security, Governance, and Compliance: Implement and maintain role-based access, workspace standards, row-level security, sensitivity labels, sharing controls, audit monitoring, and data governance practices. Partner with Cybersecurity, Compliance, and data owners to ensure analytics assets meet enterprise policies and regulatory requirements.
• Dashboard and Report Support: Provide advanced technical support for Power BI dashboards, reports, semantic models, data refreshes, gateways, and connectivity. Troubleshoot complex performance, access, and data-quality issues and coordinate resolution with appropriate technical teams and subject matter experts.
• Data Integration and ETL Support: Use a strong understanding of SQL and ETL concepts to validate source-to-report data flows, analyze transformation logic, and support integration between source systems, data platforms, and Power BI. Experience with Informatica is considered an asset.
• Python Automation and Administration: Develop and maintain Python scripts to automate platform administration, monitoring, metadata collection, quality checks, and recurring support activities. Integrate with approved APIs and services where appropriate to improve operational efficiency.
• Performance Optimization and Standards: Establish and promote standards for workspace design, naming, dataset ownership, refresh scheduling, semantic modeling, report development, and lifecycle management. Analyze capacity and query performance and recommend improvements to models, reports, and data pipelines.
• Release Management and Documentation: Support controlled promotion of Power BI content across development, test, and production environments. Create and maintain platform documentation, architecture diagrams, operating procedures, support guides, inventory records, and data lineage information.
• Stakeholder Collaboration and Enablement: Work with business stakeholders, developers, analysts, and data teams to understand reporting requirements and platform needs. Provide guidance, training, and best practices that improve adoption, self-service analytics, and responsible use of enterprise data.
• Continuous Improvement and Project Execution: Execute approved work requests and participate in analytics and data projects based on business priorities. Stay current with Power BI platform enhancements, administration capabilities, governance practices, Python automation, SQL, and modern data integration methods.

Secondary Duties and Responsibilities:

• Work onsite at Mohegan Sun CT three days per week
• Perform other duties as assigned
• Promote Mohegan ideology through a thorough understanding and implementation of its core values and core purposes
• Promote superior customer service
• Support applications operating in a 7x24x365 enterprise environment
• Maintain accurate time reports in accordance with Mohegan Information Systems policies
• May be required to carry a cell phone and participate in an on-call rotation

Minimum Education and Qualifications:

• Bachelor's degree in computer science, Information Systems, Data Analytics, Engineering, Business, or a related field
• Five years of hands-on experience with Microsoft Power BI, including administration, governance, workspace management, gateways, refresh operations, semantic models, and production support
• Two years of experience using Python for automation, data processing, integration, or administrative scripting
• Strong knowledge of SQL, relational databases, data modeling, and query troubleshooting
• Good understanding of ETL concepts, data integration, transformation logic, data quality, and source-to-target data flows
• Experience supporting enterprise business intelligence and analytics environments
• Experience with Snowflake and Informatica in an enterprise environment is considered an asset
• Microsoft Power BI administration or related Microsoft certification is a strong asset
• Ability to communicate effectively with technical and non-technical stakeholders
• Intermediate proficiency in Microsoft Office Suite products and applications
• Obtain and maintain one or more applicable gaming licenses in multiple jurisdictions

Competencies:  Incumbent will master the following competencies while in this position:

• Advanced knowledge of Power BI tenant administration, workspaces, capacities, gateways, semantic models, dataflows, and deployment pipelines
• Knowledge of Power BI security, governance, audit, sharing, licensing, and lifecycle management
• Strong SQL skills and knowledge of relational database management systems
• Proficiency in Python, data processing, and operational support
• Understanding of ETL architecture, data integration patterns, data quality, metadata, and lineage
• Ability to diagnose and resolve report, refresh, gateway, security, access, and performance issues
• Knowledge of dimensional modeling, semantic modeling, DAX, Power Query, and visualization best practices
• Familiarity with Informatica administration and development concepts is an asset
• Demonstrated analytical, critical-thinking, organization, and problem-solving skills
• Excellent written and oral communication skills with a strong customer-service orientation
• Demonstrates self-awareness and the ability to collaborate effectively across teams

Training Requirements:

• Mohegan corporate and department policies and procedures
• Appropriate regulations that pertain to Mohegan information systems
• Power BI platform administration, governance, security, and support procedures
• Enterprise change management, incident management, and service management processes

Physical Demands and Work Environment:

• Office work environment
• Must be able to sit in front of a computer screen for extended periods of time
• May require occasional weekend and evening work
• Must be able to work flexible hours and shifts
• May be required to carry a cell phone and participate in an on-call rotation
• Occasional travel may be required, up to 15%

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job.  Mohegan reserves the right to make changes to the above job description whenever necessary.

Work Shift:

Knock, knock. Hear that sound? That's opportunity!

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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.