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Chennai - Taramani (Ascendas), India
Onsite
Job Summary
Synechron seeks a seasoned Datacentre Operations & IT Infrastructure Technical Project Manager (TPM) to lead end-to-end datacentre operations and complex IT infrastructure initiatives. This role combines robust hands-on expertise in data center management with strategic program management, governance, and cross-functional leadership. The TPM will oversee rack and stack, server hardware, virtualization, storage, network infrastructure, and datacentre modernization efforts while coordinating with internal teams, OEMs, vendors, and business stakeholders to ensure on-time delivery, reliability, and regulatory compliance.
Software Requirements
Required Skills (Essential)
Deep knowledge of datacentre operations and IT infrastructure management, including rack & stack, cabling, power and cooling, asset tracking, and facilities monitoring
Strong experience with Windows and Linux/Unix server administration; virtualization technologies (VMware, Hyper-V)
Proficiency in server hardware lifecycle management and hardware maintenance planning
Broad network infrastructure understanding (LAN/WAN, routing, switching, firewalls)
Experience with storage, backup, disaster recovery, and business continuity planning
ITIL-based service delivery experience (incident, change, problem, and service management)
Strong vendor and stakeholder management capabilities; ability to manage cross-location teams
Proven project management discipline with the ability to develop, maintain, and communicate project plans and roadmaps
Ability to prepare and manage high-level estimates and assist with capacity planning
Strong communication and documentation skills; ability to articulate complex technical concepts to non-technical stakeholders
Preferred Skills
Experience with cloud platforms (Azure, AWS, or GCP) and hybrid cloud integrations
IT certifications related to data centers, virtualization, cloud, or ITIL (e.g., VMware, ITIL, CISSP)
Experience with automation and orchestration tools for data center operations
Knowledge of security and compliance frameworks relevant to data center operations
Overall Responsibilities
Lead end-to-end datacentre operations and IT infrastructure programs, including modernization, migration, upgrades, and decommissioning
Define and manage IT infrastructure program plans, milestones, resource needs, and risk mitigation strategies
Coordinate with internal teams, vendors, OEMs, and stakeholders to ensure alignment with business objectives and service levels
Oversee the deployment and operation of Windows/Linux servers, storage, network equipment, virtualization, and backup/recovery solutions
Enforce ITIL processes and ensure adherence to security, governance, and compliance standards
Drive optimization of datacentre operations for efficiency, resilience, and cost effectiveness
Develop and maintain architecture and operation documentation, runbooks, and change control procedures
Monitor capacity, performance, and availability; implement improvements and preventive measures
Facilitate cross-functional collaboration and provide mentorship to junior engineers and team members
Technical Skills (By Category)
Operations & Infrastructure Management
Essential: Datacentre operations capabilities (rack/stack, cabling, power, cooling, asset management), server and virtualization management (VMware/Hyper-V), storage and backup, disaster recovery
Preferred: Data center modernization, facilities management, and OEM coordination
Servers & OS
Essential: Windows and Linux/Unix server administration
Preferred: Shell scripting or automation familiarity
Networking
Essential: Network infrastructure knowledge (LAN/WAN, routing, switching, firewall concepts)
Preferred: Network security controls and segmentation practices
Storage & Data Management
Essential: Storage planning, backup/recovery strategies, data protection basics
Preferred: Data governance, data retention policies, DR planning specifics
Cloud Technologies
Preferred: Cloud platform experience (Azure, AWS, or GCP) and hybrid cloud integration
Essential: General understanding of cloud concepts and migration considerations
Virtualization & Containerization
Essential: VMware virtualization (and/or Hyper-V)
Preferred: Containerization and orchestration (Docker, Kubernetes)
Automation & Tools
Essential: ITSM/ITIL-based workflows, incident/change/problem management tooling
Preferred: Automation tooling for datacentre operations (e.g., Ansible, scripting for maintenance tasks)
Security & Compliance
Essential: Knowledge of security and regulatory guidelines applicable to data centers
Preferred: Industry-standard certifications and expertise in security controls for data centers
Development & Methodologies
Essential: Project management principles; Agile/Scrum familiarity
Preferred: PMP, ITIL certification, and familiarity with vendor contract management
Experience Requirements
8–15 years of experience in datacentre operations and IT infrastructure roles
Proven track record delivering large-scale IT infrastructure programs and datacentre modernization
Experience coordinating across multiple teams, vendors, and client environments
Knowledge of bank/financial services or regulated industry environments is a plus
Alternative pathways: extensive hands-on data center projects or relevant certifications
Day-to-Day Activities
Plan, design, and oversee datacentre operations and IT infrastructure projects
Lead cross-functional teams across locations; provide technical guidance
Manage vendor relationships, quotes, and procurement activities
Monitor, report, and mitigate risks; escalate issues as needed
Review architectural and technical documents; contribute to estimates and roadmaps
Facilitate change control, deployment planning, and go-live support
Maintain runbooks, SOPs, and project documentation
Mentor and develop junior staff; drive continuous improvement
Qualifications
Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field
Relevant certifications in virtualization, cloud platforms, ITIL, or data center management are advantageous
Demonstrated commitment to ongoing professional development in IT infrastructure and datacentre management
Professional Competencies
Strategic thinking and problem-solving for complex infrastructure programs
Strong leadership, mentorship, and team-building abilities
Clear communication and stakeholder management across technical and business audiences
Adaptability to evolving technology landscapes and regulatory requirements
Innovative mindset with a focus on scalable, secure, and efficient infrastructure
Time management and prioritization in dynamic, high-stakes environments
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.