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Jeffersonville, Indiana, United States
Onsite
At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers.
We’ve spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member’s journey. What fuels us? Our belief in the power of fun.
Here, you won’t just help customers gear up for their next adventure — you’ll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can’t lose!
Lead eCommerce fulfillment operations by driving accuracy, speed, and customer satisfaction. Manage picking, packing, and parcel processes to ensure orders flow smoothly through the distribution center. Improve workflows by analyzing data and implementing changes that strengthen cost efficiency and performance.
Support teams through coaching, training, and hands-on leadership that builds capability and confidence. Collaborate across functions to support new tools, system enhancements, and evolving eCommerce needs. Maintain high standards of safety, compliance, and operational consistency as the department grows.
This role partners daily with operational leaders, team leads, and cross-functional DC teams to keep customer orders moving. Collaboration with the onsite eCommerce team, transportation partners, and Vendor Compliance ensures information flows accurately and issues are resolved quickly.
Bring your energy, your ideas, and your love for sports and the outdoors.
Bachelor’s degree in relevant field of study or equivalent years of related work experience required
5+ years of related work experience
Managerial experience in warehouse, distribution, store, or manufacturing environments
Experience in eCommerce, direct-to-consumer, or fulfillment environments
Working knowledge of Windows, MS Office, WMS, AS/400, Lotus Notes, and Sterling Commerce
Knowledge of small parcel processes, parcel shipping systems, and reverse logistics
Ability to identify inefficiencies, build action plans, and implement improvements
Strong communication skills across listening, speaking, and writing
A team-first attitude; while your core duties are your priority, you're happy to step in wherever you're needed
Ability to work flexible hours, including varied or extra shifts to support business and peak season demands
Maintain a safe work environment by following company policies and reporting unsafe conditions
Ability to work in fast-paced, production-driven environment with performance expectations
Work in non-climate-controlled conditions, including moderate heat/cold, dust, moisture, noise, and changing air quality
Ability to stand, walk, and remain in positions for extended periods
Perform physical activities such as bending, kneeling, stooping, crouching, climbing, and working at heights
Ability to work in mezzanines up to 50 ft high
Frequently lift and carry up to 60 lbs; push/pull heavy items as needed
Use manual dexterity and perform repetitive hand/keyboard tasks
Demonstrate visual acuity (close, distance, color, peripheral, depth perception, and focus adjustment)
Wear required personal protective equipment (PPE) as needed (e.g., safety shoes, glasses, vest, gloves, bump cap)
Follow all company procedures, policies, and professional standards, including seasonal updates
Successfully complete required background check and substance screening
For applicable roles: safely handle firearms and complete required training
For applicable roles: operate powered industrial trucks with required certification
Operations, Logistics, Leadership Development, Process Improvement, Warehouse Management, Communication
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
