About the Position
We’re seeking a Delivery Excellence & Agile Transformation Leader to strengthen delivery governance across our national digital transformation and PMIS advisory practice, serving mega capital infrastructure construction programs across aviation, ports, rail/transit, transportation, utilities, energy, water, or public works sectors. You’ll set the cadence and quality standards that keep large, multi-stakeholder programs on track, translate client priorities into structured delivery plans, escalate risk early, and build the playbooks that let our delivery teams scale.
This is a long-term, full-time, hybrid position located in Phoenix, AZ, and will require approximately 10% travel monthly.
Responsibilities may include, but are not limited to, the following:
- Establish and maintain delivery cadence across client engagements, including roadmap planning, milestone tracking, dependency management, and executive-level status reporting.
- Translate client goals and business-process requirements into delivery plans that technical teams can execute and owner stakeholders can track.
- Implement Agile, hybrid, or fit-for-purpose governance models for PMIS, program controls, data, reporting, and change-management initiatives on capital programs.
- Develop delivery playbooks, templates, and acceptance criteria that improve consistency and shorten onboarding for new team members.
- Coordinate advisory, PMIS architecture, data/analytics, and systems integration teams to keep multi-workstream engagements moving with clear accountability.
- Monitor risk, schedule, and budget indicators across active engagements and escalate issues before they affect scope, quality, or client confidence.
- Lead onboarding and knowledge transfer for incoming delivery staff, building methods that scale as the practice grows.
- Contribute delivery approach, governance structure, and staffing plans to proposal and pursuit development.
- Develop white papers and project profiles that document Digital Transformation’s impact on client programs, supporting business development and marketing efforts.
Attributes
- Mindset that builds client capability, transparency, and confidence in program data rather than creating dependency on any single vendor or platform.
- Tool-agnostic judgment, able to work across systems, workflows, and analytics platforms without defaulting to one software answer.
- Executive communication that lands with agency leaders, program executives, primes, and internal leadership alike.
- Comfortable creating structure, playbooks, and repeatable methods as the practice matures.
- Commercial awareness of how delivery quality, team utilization, and consistent execution protect client trust and the practice’s ability to take on more work.
Minimum Qualifications
- Bachelor’s degree in construction management, engineering, business administration, or a related field, or equivalent combination of education and experience.
- 10+ years of experience preferably in program delivery, project controls, PMIS/digital transformation, or Agile/hybrid delivery governance on mega capital infrastructure construction programs across aviation, ports, rail/transit, transportation, utilities, energy, water, or public works.
- Experience leading cross-functional delivery teams spanning advisory, technical, and client-facing roles, including mentoring and onboarding junior staff.
- Proficiency with Microsoft Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).
Preferred Qualifications
- Master’s degree in construction management, engineering management, business administration, or public administration.
- PMP, PMI-ACP, CSM, SAFe, Lean/Six Sigma, or Prosci certification.
- Experience supporting capital infrastructure programs valued at $500M+, including exposure to program controls, PMIS platforms, and alternative delivery methods such as design-build, CM/GC, or progressive design-build.
- Experience in owner’s representative, program management, or construction management roles on capital infrastructure programs.
- Working knowledge of public agency procurement, governance, and stakeholder requirements typical of publicly funded infrastructure programs.
- Experience building or maturing a Center of Excellence, including delivery standards, lessons-learned processes, and repeatable methods for a growing practice.
- Experience with PMIS, ERP, data/reporting, workflow, or project controls platforms in a capital program environment.
- Experience with GIS, BIM, or digital-twin platforms supporting infrastructure program delivery.
- Experience with Power BI or equivalent data visualization and executive-reporting tools.
Compensation Details
Expected Salary: $180k-$220k/year ($87-$106/hour). Luster provides the salary range that the company in good faith believes it might offer for this position based on the successful candidate’s level of experience, knowledge, skills, abilities, education, certifications, licenses, geographic location, etc. Luster reserves the right to ultimately pay more or less than the posted range depending on circumstances not related to any status protected by local, state, and/or federal law.
Just LOOK at the Benefits We Offer!
- Unlimited flexible time off
- Paid holidays
- Paid parental leave
- Health, dental, and vision insurance
- Flexible spending accounts (healthcare and dependent or elder care)
- Long-term disability insurance
- Short-term disability insurance
- Life insurance and accidental death and dismemberment
- 401(k) plan with guaranteed employer contribution
- Formal career planning and development program
- $2,500 annually toward professional development
- Wellness program with monthly wellness stipend
- Company cell phone or cell phone plan reimbursement
- Free personalized meal planning and nutrition support with a registered dietitian
- Free personal financial planning services
- Employee assistance program
- Employee discounts
- Employee referral bonus
Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS
If you wish to be considered for a position where there is not an active job posted, please search for our 'General Application' and apply.
Luster is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to criminal history, race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
All positions may be subject to a background check and drug test once a conditional offer of employment is made for any convictions directly related to its duties and responsibilities, in accordance with all applicable local, state, and/or federal regulations.
This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Luster does not accept unsolicited resumes from any third-party. In the absence of a signed agreement, Luster will not consider or agree to payment of any kind. Any unsolicited resumes presented to Luster personnel, including those submitted to Luster hiring managers, are deemed to be the property of Luster.
Please email hiring@luster.com for accommodations necessary to complete the application process.
