Liverpool, England, United Kingdom
Hybrid
Job description
Job Title: Delivery Manager
Band: 4
Salary: £48,027- £54,751
Available Locations: Liverpool, Newport, Norwich, Glasgow or Birmingham.
The following locations listed below are restricted to contracted GCA staff already based in one of these offices:
London, Bristol, Manchester or York.
External applicants are not eligible for these sites. If you select one of these locations as an external applicant your application will unfortunately be withdrawn.
Contract Type: Permanent
Hours: Full time
Closing Date: 04-11-26
Interview Date(s): W/C 23rd November (subject to change)
Watch our Webinar on the above link and gain valuable insight into GCA and our recruitment processes.
Are you a delivery professional who is passionate about delivering real-world user outcomes? Do you want to champion modern delivery practices, helping cross-functional teams to deliver public value faster?
The Government Commercial Agency (GCA) is looking for a passionate, user focused delivery manager to join a team delivering critical grant and contract services for the UK Public sector. The successful applicant will be embedded within product delivery teams and play a critical role in ensuring the teams deliver strong product outcomes that drive value for our users. By leading our product teams to deliver high-value outcomes, you will help drive efficiencies in grant and contract administration; saving time, improving accuracy, and delivering greater value for the nation.
Job Summary
As a Delivery Manager at the GCA, you will lead the day-to-day rhythm of a high-performing, cross-functional digital team. Partnering closely with Product Managers, designers, and engineers, you will establish a culture focused on measurable business and user outcomes. You will remove impediments, optimise flow, and champion modern, lean practices in order to drive product outcomes. We are a team that encourages innovation and experimentation. Therefore, this is an ideal role for an ambitious and aspiring delivery professional who loves getting stuck into the details, advocating for users, unblocking delivery challenges, and experimenting with modern approaches to solve real-world government problems.
Key Accountabilities:
Essential Criteria (to be assessed at application stage):
Desirable Criteria
Success Profiles (to be assessed at interview):
Experience
Behaviours:
Technical
(A link to the Civil Service Success Profiles Framework is provided below)
Valuing our people:
Want to make a difference? Find out more about the rewarding work that we do in our candidate pack.
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service D&I Strategy.
We want to make our recruitment process accessible to everyone, so if there is any way that we can support you, please contact recruitment@gca.gov.uk
Working flexibly, delivering outcomes
GCA operates a smarter working model that balances flexibility with collaboration. Successful candidates are expected to spend at least 26 days per quarter (approximately 2 days per week, pro-rata) at their contracted office, another GCA site, or off-site for meetings. For the remainder of the time, you may work from home or another suitable location that meets business needs.
Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Selection Process
A reserve list may be held for up to 12 months, which the Civil Service may use to fill future suitably similar vacancies across government for candidates who are considered appointable following interview. Should you be placed on a reserve list and want to be removed please contact recruitment@gca.gov.uk.
Please note that as part of this recruitment process, if you are unsuccessful at the interview stage but are close to the benchmark score you may be considered for and offered a role at a lower pay band within the same job family.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
Complaints Procedure
Our recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles details of which can be found at https://civilservicecommission.independent.gov.uk/recruitment/recruitment-principles/
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment@crowncommercial.gov.uk in the first instance.
If you remain unsatisfied with the response you receive you can then contact the Civil Service Commission at info@csc.gov.uk
Internal candidates should apply using their Workday account. Please use the careers hub for your application.
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