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Allen, TX (TX139), United States of America
Onsite
Not Available
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
We are seeking an entry-level Demo Site Engineer to assist in maintaining and optimizing the Allen, TX demo site and connected Experience Centers. This role is vital to ensuring the continued improvement of our demo site and helping to enable the development of innovative demonstration scenarios allowing the sales team and partners to demonstrate our best in class video and access control solutions.
Responsibilities:
Daily Maintenance & Troubleshooting: Perform routine system maintenance, server firmware updates, and hardware cleanups, including installing new panels, troubleshooting and resolving issues, and configuring hardware and software.
Request Management: Act as the dedicated "gatekeeper" for incoming sales team requests, establishing a formal, structured workflow to prioritize tasks and reduce scope creep caused by ad-hoc disruptions.
Documentation: Manage, maintain, and update comprehensive infrastructure documentation and demo suite topology maps.
Sales Support: Receive incoming requests, participate in prioritization and refinement then plan out upgrades and improvements of the demo site.
Video Integration: Assist in encoding and integrating automated, value-based video demonstrations to empower the sales team to show the value of the entire suite of Motorola products.
Scenario Assistance: Help the site manager build and maintain interactive demonstration scenarios, such as forced door simulations, mustering stations, and environments simulating increased badge read activity.
Qualifications
Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related technical field; OR 1+ years of experience in a technical role, Security / Low voltage industry experience a plus.
Detail-oriented with strong organizational skills to maintain accurate records and manage request queues.
A process-driven mindset with the ability to take initiative and shift away from reactive habits toward structured, proactive management.
Must be a U.S. Person (U.S. Citizen, or U.S. Permanent Resident).
Work Environment / Physical Requirements
Ability to climb ladders and lift equipment up to 50 lbs. for the set-up of demonstrations and testing.
Willingness to work hands-on with server racks, cameras, access control panels, and cabling.
Ability to work in outdoor environments
Target Base Salary Range: $60,000 - $65,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.