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Mooresville, North Carolina, United States
Onsite
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.
Your Impact
The primary purpose of this role is to oversee all resets and packet information for Lowe's stores and works on small straight forward to large and complex services/project to meet the needs of Merchandising, Merchandising Operations, and Field Support teams. This includes responsibility for gathering and analyzing service/project specific information and communicating with the appropriate service/project execution resource (i.e. Internal Product Service Associates, Independent Third Party In-Store Service Groups). This role is responsible for not only program and project support, but also for the execution and operational efficiency of these programs and projects.
What You Will Do
Develops and provides instructions to Store Operations for Merchandising product resets and corporate projects, translating merchant intent into execution in the field.
Coordinates the writing of project details and delivery through written communications, conference calls, and meetings
Works cross functionally with Merchandising Operations, Store Operations, and Merchandising to ensure project details and service expectations are consistent across all service and project activities, and to connect the field and merchant points of view
Consults with Visual Presentation Managers and Project Leads regarding resets, providing subject matter expertise regarding the planning and communication needs of resets and the Store Operations team
Utilizes and manages large sets of data including store lists, labor capacity, budgets, inventory, etc. to ensure key stakeholders are prepared and informed for deployment
Provides planning and execution expectations, work plans, data sets, and communication consistently to drive project and program completion
Supplies estimates of labor, scheduling of labor, and developing the scope of work to the deployment team and other analysts where needed
Communicates with vendors and employees in the field through all phases of the project to coordinate the execution of resets
Reviews the communications with the Labor Source team before, during, and after resets to identify miscommunications, misunderstandings, and other risks to address the isssues and develop mitigation and resolution plans to improve future execution
Analyzes past projects to check for quality of planograms, information accessibility, etc. and works upfront with Merchandising Operations and other internal groups to provide proactive solutions
Minimum Qualifications
Bachelor’s degree Business Administration, Project Planning, Retailing, or related field or equivalent years of experience in lieu of education requirement, if applicable
3 Years Experience in Merchandising, Project Planning, Retail Stores, or Consulting environment in lieu of degree
1 Year Experience in process development, strategy development, project management, or related area
Experience working with project teams and working cross-functionally
Experience data management and utilization (i.e. in excel)
Demonstrated proficiency in communication and professional writing
Preferred Skills/Education
Experience working with 3rd party vendors
Experience in planogramming, space management, and/or technical writing
Experience in continuous improvement methodology (i.e. Six Sigma, Lean)
About Lowe’s
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.