Deputy General Manager - Employee Relations

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Job Description

Deputy General Manager - Employee RelationsTo implement organization’s employee relations (ER) strategy to ensure a harmonious and productive workplace for all group of employees. This role is responsible for conducting HR / ER investigations, collaborating with key stakeholders for DAP (disciplinary action plan) compliance, coaching & capability building of business / line leaders on ER processes, fostering a culture of high engagement and ethical conduct, acting as a subject matter expert in matters related to labour and employment, new labour codes, maintaining 100% statutory compliance across manufacturing units and office locations across India & working with trade unions.

KEY STAKEHOLDERS: INTERNAL  - Business / Division HR Leads, Plant HR Leads, HR Operation Lead,  Legal Head, Function Heads.    

 KEY STAKEHOLDERS: EXTERNAL - External Legal Counsel & Advocates, Trade Unions, Industry Associations, Statutory Authorities, local authorities.

Reports to Head of Employee Relations & GEEC India PPL, Direct Reports – No

ESSENTIAL QUALIFICATION: MBA in Human Resources / MSW.

PREFERRED QUALIFICATION – LLB / Certification in employee relations or HR investigations. 

RELEVANT EXPERIENCE: 12–15+ years in HR/ER, with at least 3–5 years in employee relations role within manufacturing environment.

ROLE AND RESPONSIBILITIES :

•Grievance / Discipline Management: Handle employee grievances,  lead / coordinate HR related investigations, drafting of report, aligning the key stakeholders and helping line managers to close the disciplinary action plan.

•Policy Development: Design, implement & interpret ER strategies, systems, policies and procedures that support long-term business growth and strategic goals of PPL India.

•Standardization of employment documents: Collaborate and work very closely with HR operations to standardize the employment life cycle documents for all employees at factories / offices across India.

•ER Dashboard Management: Use ER metrics and dashboards to provide decision support to senior management regarding cases, compliance, and employee costs.

•Statutory Audits: Plan and conduct internal audits at manufacturing / non-manufacturing sites / offices across India for action planning and  compliance.

•Subject Matter Expertise: Act as a subject matter expert on matter related to employee relations for BHR’s , HR operations and business leaders.

•Coaching & Capability Building: Build ER capability of BHR’s, business leaders and line manager on ER processes and new labor codes & compliances.

•Legal Coordination: Regularly review ongoing legal cases and proactively coordinate with legal counsel for matters related to labor office, PF, ESIC, labour welfare fund, inspections etc.

•Manage the central grievance reporting portal at PPL global level case management, reporting & insights action planning.

Representing organization to external authorities like PF, ESIC, S&E, local police / administration, labour and employment authorities, courts and tribunals etc.

KEY COMPETENCIES:

•Integrity & Ethical Leadership: Consistently behaving in a fair, transparent manner to build mutual trust with employees and external stakeholders.

•Resilience & Crisis Management: Remaining calm and decisive during difficult internal / external situations / union negotiations / union matters / inspections etc.

•Liaison & Relationship Building: Exceptional skills in building professional relationships with government officials, labor federations, and advocates / external legal counsels.

•Conflict Resolution & Mediation: Ability to handle internal / external conflicts in constructive manner in the best interest of the organization, able to navigate disagreements with trade unions or group of people for mutually beneficial outcomes.

•Strategic Thinking & Business Acumen: Understanding the broader healthcare marketplace and aligning ER strategies with the company's financial and growth goals.

•Effective communicator: Proficient in communication and should be able to present / explain / articulate ER/HR related matters to key stakeholders.

•Expertise in Labour legislations / Statutory Compliance: Should be able to understand, interpret, explain & resolve complex matters related to labour codes, shop and establishment act & case laws.

•Industrial Relations (IR) Strategy: Proven ability to manage collective bargaining and maintain cordial relations with internal/external trade unions to ensure zero production loss.