Desk Property Adjuster - Lender Placed Claims

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

This is a specialized team in Lender-Placed (Force-Placed) and Real Estate Owned (REO) Property Insurance programs. These products help protect lender-owned assets when homeowners' insurance coverage has lapsed, been canceled, or no longer meets lender requirements.

Lender-Placed Insurance provides coverage for residential properties when required homeowner coverage is not maintained, helping protect the lender's financial interest in the property. In addition, our REO insurance programs provide property and liability coverage for residential and commercial properties acquired through the foreclosure process.

In this role, you will support insurance and claims operations related to Lender-Placed and Real Estate Owned (REO) properties, partnering with internal teams, lenders, servicers, and business partners to deliver timely claim resolution and exceptional customer service.

The ideal candidate will have experience investigating property claims, that may include analyzing policy and loan documentation, conducting recorded statements, evaluating coverage, verifying damages, identifying potential fraud indicators, and making sound claim decisions. Experience with Xactimate is strongly preferred. An active adjuster license, or the ability to obtain licensure through reciprocity in applicable states, is highly desired.

Key Responsibilities

• Applies learned knowledge on the job
• Learns to recognize and identify key components of residential construction and repair
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Demonstrates a basic understanding of systems and technology used within the company
• Learns how to determine subrogation or fraud potential and how to handle
• Demonstrates basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding most aspects of homeowner first party claims (coverage, damages, subrogation) with the exercise of limited discretion

Supervisory Responsibilities

• This job does not have supervisory duties.

Sign On Bonus:

You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property & Casualty License, Designation

People who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.

#LI-AS2 ​

 

Skills

Insurance Coverage, Insurance Policy Review, Insurance Recovery, Loan Management, Mortgage Servicing, Negotiation, Prioritization, Property Adjusting, Task Management, Xactimate

 

Compensation

Base compensation offered for this role is:
Inside Property Analyst III: $50,000.00 - 65,300.00/salary
Inside Property Cons I: $53,500.00 - 77,800.00/salary
Inside Property Cons II: $56,000.00 - 82,500.00/salary
Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

 

 

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

 

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

 

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.