Developer Community Manager

Accountabilities

• Build and grow the developer community, establishing its foundations, culture, governance, and engagement programs from the ground up.

• Act as the primary community voice by responding to questions, participating in discussions, and maintaining active engagement across relevant platforms.

• Moderate community channels, enforce guidelines, manage escalations, and foster a welcoming and inclusive environment.

• Organize recurring office hours, AMAs, developer challenges, prompts, and hackathons to encourage participation and strengthen developer relationships.

• Develop and manage a content calendar, creating and coordinating educational and engagement-focused content with internal contributors.

• Identify opportunities for tutorials, technical guides, use cases, and other resources that make it easier for developers to learn and adopt the platform.

• Nurture emerging community contributors and connect them with broader advocacy and engagement programs.

• Implement recognition initiatives such as gamification and badging to highlight meaningful community contributions.

• Capture developer feedback, pain points, feature requests, and product needs, translating them into actionable insights for internal teams.

• Triage bug reports and roadmap requests, coordinate with relevant stakeholders, and maintain communication with community members through resolution.

• Track and report community health metrics, including engagement, response times, sentiment, participation, and overall program performance.

Requirements

• 5+ years of experience in developer relations, developer advocacy, or community management, with demonstrated experience building communities from the ground up.

• Proven ability to launch and grow a developer community, including establishing early engagement strategies and scaling participation over time.

• Experience developing governance, moderation, engagement, and content programs across platforms such as Slack, Discourse, Reddit, or similar communities.

• A degree in computer science or equivalent software engineering experience, with a solid technical foundation and familiarity with open-source development.

• Familiarity with work management, automation, SaaS, or developer-focused platforms; relevant platform experience is an advantage.

• Excellent written communication skills, with the ability to create technical, approachable, and human responses for audiences with varying levels of expertise.

• Experience planning and executing content calendars that balance evergreen educational material with timely community initiatives.

• Strong empathy for developers, with the ability to celebrate community successes while handling sensitive feedback thoughtfully and discreetly.

• Demonstrated ability to collaborate across product, engineering, marketing, customer success, and other functions and drive alignment around community priorities.

• A data-informed approach to community management, with experience tracking health metrics and using insights to improve programs.

• Strong organizational skills, ownership, and the ability to manage multiple community initiatives simultaneously.

Benefits

• Remote-friendly opportunity based in India.

• Significant ownership to establish and shape a developer community from the ground up.

• Opportunity to collaborate closely with Product, Engineering, Marketing, and Customer Success teams.

• Exposure to developer advocacy, technical content, community strategy, and product feedback programs.

• Opportunity to create innovative engagement initiatives including hackathons, challenges, AMAs, office hours, and recognition programs.

• An environment that values diverse perspectives, professional growth, and meaningful contributions.

• Support for an accessible and inclusive interview experience, with accommodations available where needed.