About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Title: DevOps Engineer
Grade: B4
Location: Belgrade, Serbia
Work model: Shift-based schedule with rotating shifts, including night shifts.
Position Summary
We are seeking a proactive, detail-oriented, and results-driven DevOps Engineer to join our team. In this role, you will be responsible for software deployments, troubleshooting and analyzing operational issues, creating detailed reports, maintaining customer operational documentation, and continuously identifying opportunities for process improvement and automation.
As a DevOps Engineer, you will play a key role in building, testing, deploying, and supporting software solutions while contributing to the ongoing optimization, stability, and reliability of our systems and services.
Key Responsibilities
- Collaborate closely with Development and Operations teams to automate deployment processes and ensure software releases are delivered according to established schedules.
- Document, review, and continuously improve existing and new operational processes to drive efficiency and reliability across the DevOps environment.
- Analyze system logs and operational data to identify issues, extract relevant information, and support seamless integration across multiple products and components.
- Monitor and troubleshoot software deployments, providing clear, detailed, and accurate analysis while ensuring transparency throughout the resolution process.
- Adapt to customer-specific operational requirements by following best practices and implementing evolving operational procedures.
- Generate operational and analytical reports while developing automation solutions to streamline reporting and data collection.
- Act as a central point of contact for incident triage, coordination, and escalation, ensuring timely resolution of production issues.
- Participate actively in team meetings, knowledge-sharing initiatives, and special projects aimed at improving processes, tooling, and operational effectiveness.
- Contribute to the night-shift DevOps support rotation, providing out-of-hours deployment and operational support to meet customer service requirements.
What You'll Have the Opportunity to Do
- Design, develop, and maintain automation tools and scripts that improve software delivery and operational efficiency.
- Work with modern cloud-native technologies, including Kubernetes and containerized environments.
- Gain hands-on experience supporting large-scale deployment environments and mission-critical systems.
- Contribute to the continuous evolution of DevOps practices and operational excellence.
Required Qualifications
- Familiarity with Linux operating systems and command-line tools.
- Strong understanding of software systems, infrastructure, and networking concepts.
- Experience working with YAML configuration files.
- Background in DevOps, Systems Engineering, Configuration Management, or a related technical field.
- Strong analytical skills and attention to detail.
- Excellent troubleshooting, investigation, and documentation abilities.
- Critical thinking and effective problem-solving skills.
- Excellent verbal and written communication skills in English.
- At least 1 year of relevant professional experience.
Preferred Qualifications
- Experience with Python scripting and automation.
- Hands-on experience with Kubernetes and APIs.
- Experience working with Google Cloud Platform (GCP), including queries, dashboards, APIs, and validation of generated assets stored in cloud buckets.
- Experience with Git and GitHub.
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 3+ years of relevant professional experience.
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
