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The DevOps Engineer is responsible for developing, maintaining, and improving the systems and automation that support software development, deployment, and application performance at Tower Loan. This position plays a key role in streamlining technology operations, improving system reliability, and supporting efficient software delivery across the company.
Duties/Responsibilities:
- Design, develop, and maintain continuous integration and continuous deployment (CI/CD) pipelines to support efficient and reliable software delivery.
- Automate application builds, testing, packaging, deployment, validation, and rollback processes to reduce manual effort and improve consistency.
- Develop standardized deployment processes and reusable automation solutions across development teams and applications.
- Configure, administer, and maintain Octopus Deploy, including deployment projects, environments, workflows, approvals, and reusable templates.
- Integrate Octopus Deploy with source control, build systems, artifact repositories, container registries, and Kubernetes platforms.
- Manage Git-based source control workflows using Bitbucket and GitHub, including branching strategies, repository permissions, and code review processes.
- Support the build, deployment, and operation of modern .NET applications, APIs, services, and background processes.
- Develop and maintain Docker containers, container registries, image versioning, and security standards.
- Deploy, configure, and support Kubernetes applications, including application configurations, resource management, networking, and system health monitoring.
- Implement and maintain application monitoring, centralized logging, performance tracking, and alerting solutions.
- Monitor application availability, response times, error rates, and system performance to identify and resolve potential issues.
- Develop automated deployment validation, health checks, and rollback procedures to minimize service disruptions.
- Automate routine infrastructure, deployment, and monitoring tasks using PowerShell, Bash, Python, APIs, or other appropriate tools.
- Collaborate with software development teams to improve deployment reliability, application performance, and consistency across environments.
- Maintain secure management of credentials, system access, certificates, and deployment permissions.
- Troubleshoot deployment failures, application performance issues, and infrastructure-related problems to support reliable production operations.
- Evaluate DevOps tools and processes and recommend improvements to automation, efficiency, and system reliability.
- Perform all other duties as assigned.
Required Skills/Abilities:
- Strong knowledge of DevOps principles, software delivery practices, and release management.
- Experience designing and maintaining CI/CD pipelines and automated deployment processes.
- Strong understanding of Git-based source control, containerization, and Kubernetes.
- Knowledge of modern .NET applications and enterprise software environments.
- Strong troubleshooting, analytical, and problem-solving skills.
- Ability to develop reliable automation solutions and manage multiple technical priorities effectively.
Education and Experience:
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field preferred. Equivalent professional experience may be considered.
- Three or more years of experience in DevOps, software engineering, systems engineering, release engineering, Site Reliability Engineering, or a related field preferred.
- Demonstrated experience implementing production CI/CD pipelines and deployment automation required.
- Hands-on experience with Octopus Deploy, Bitbucket, GitHub, Docker, Kubernetes, and modern .NET applications strongly preferred.
- Experience with application performance monitoring, centralized logging, and observability platforms preferred.
- Experience with scripting and automation tools such as PowerShell, Python, Bash, and REST APIs preferred.
- Familiarity with GitHub Actions, Bitbucket Pipelines, Azure DevOps, Jenkins, or similar CI/CD platforms preferred.
- Experience with Helm, Terraform, Ansible, Infrastructure as Code, SQL Server, IIS, or Linux environments preferred.
- Familiarity with monitoring and development technologies such as OpenTelemetry, Prometheus, Grafana, Datadog, Dynatrace, Splunk, SonarQube, or similar platforms preferred.
- Experience supporting enterprise .NET applications, microservices, and production Kubernetes environments preferred.
- Experience in financial services, lending, or another regulated industry preferred.
Physical Requirements:
- Stand, walk, and/or sit for eight (8) hours a day.
- Communicate effectively, verbally, written, in person, via telephone, or electronically.
- Lift and maneuver up to 20 lbs.
The above description outlines the most significant job functions performed, but may include other similar functions or assignments not explicitly mentioned.
