What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be.
About the Role
This role will focus on automating and supporting our Cloud infrastructure and application deployment processes and tasks to improve our capabilities and service offerings with greater self-service abilities using infra-as-code principles, DevOps tools and open-source technologies. You'll leverage your expertise in AWS, Kubernetes, Terraform, CI/CD pipelines (using Argo or similar tool), and Observability tools to ensure our applications and infrastructure are resilient and can be seamlessly recovered.
What You Will Do
Ensure Gartner’s enterprise application environments are stable, reliable, and secure. Meet and exceed SLA's/OLA's.
Support technology leaders to advance our application platforms and automation pipelines.
Configure and manage Jenkins for CI/CD pipeline automation and migration to CloudBees.
Implement and utilize Argocd (or similar tool) for efficient CI/CD workflows.
Provide status reports for the Team Manager, Sr. Director and VP of Application Services in Enterprise Technology and Operations.
Support our security, performance, observability, and resiliency frameworks.
Support AppDev teams to ensure delivery of desired business outcomes
Maintain Service Levels and department goals for Incident and Problem resolution.
Support automation efforts across DevOps team utilizing Infrastructure as Code (IaC), micro service-based cloud deployments and CI & CD.
Work on container orchestration technologies [EKS].
Work on Cloud Providers like AWS and Azure.
Be part of our rotational on-call support
What You Will Need
Bachelor's or master's degree in Computer Science, Information Systems, Engineering, or a related technical field (preferred).
2 to 4 years of Information Technology experience with 2 years of relevant experience in AWS, automation and DevOps tools.
Experience with infrastructure as code tools like Terraform (must have)
Hands-on experience with AWS services like Secret Manager, Lambda, S3, Elasticache, IAM, SQS, SNS, OpenSearch, API Gateway (must have)
Hands-on proficiency with Kubernetes for container orchestration, (must have)
Knowledge on Helm (must have)
Hands-on Experience with Argocd or similar CI/CD pipeline orchestration tool. (must have)
Experience with Jenkins/CloudBees for CI/CD automation. (must have)
Experience with one or more Observability tools such as Dynatrace, CloudWatch, Splunk (highly desired)
Knowledge of CDN like Cloudfront/CloudFlare and its disaster recovery capabilities is an added advantage (highly desired)
Strong scripting skills (e.g., Bash, Python, Groovy).
Experience with configuration management tools (e.g., Git, Ansible).
Excellent verbal and written communication skills with the ability to collaborate effectively with other teams.
Who you are:
Passionate about open-source technologies, self-learner and curious.
Passion for automation and developing infrastructure as code.
A team player who can comfortably work with distributed teams across the globe.
Attentive to details and well organized.
Able to solve complex problems and successfully manage ambiguity and unexpected change.
Coachable and embracing of best practices and feedback as a means of continuous improvement
Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges
Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles.
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
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