Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Position Summary:
The Digital Data Strategy Lead is responsible for defining and executing the GBS Shared Services data strategy, enabling data democratization, self-service analytics, and Data-as-a-Service capabilities across the organization.
This leader will establish the vision, roadmap, governance alignment, and operating model required to make trusted, accessible, and business-ready data a foundational capability for digital transformation initiatives. The role will drive data readiness, data quality improvement, and data remediation programs while partnering closely with Corporate IT organizations. This new role will also lead the evolution and restructuring of the current BI & Data Analytics team, developing the capabilities, operating model, and talent required to support a modern data strategy.
Key Responsibilities:
Data Strategy & Transformation
- Define and execute the Digital Data Strategy for GBS Shared Services.
- Develop and drive the roadmap for data democratization and self-service analytics capabilities.
- Establish and promote Data-as-a-Service principles, enabling scalable and reusable data products.
- Create and maintain a multi-year vision for data readiness supporting digital transformation initiatives.
- Drive organizational adoption of trusted data sources, standardized metrics, and modern analytics capabilities.
- Act as a strategic advisor to GBS leadership on data-driven decision making and digital transformation priorities.
Data Readiness & Data Quality
- Lead initiatives focused on improving data quality, consistency, accessibility, and governance alignment.
- Develop analytics and monitoring capabilities that provide visibility into data quality, process adherence, and readiness for automation and digital transformation.
- Drive sustainable solutions that address root causes rather than recurring manual corrections.
Strategic Partnerships
- Build strong partnerships with Corporate IT organizations, particularly AAD, ETO, enterprise data teams, architecture teams, and platform owners.
- Collaborate closely with the Digital Data Office to ensure alignment between enterprise and GBS data priorities.
- Partner with the Digital Data Office, GBS Workstreams, Global Process Owners (GPOs), and Shared Services leaders to identify strategic data opportunities and transformation initiatives.
- Ensure GBS requirements are represented in enterprise data platform, governance, and architecture decisions.
Organizational Leadership
- Lead, coach, and develop a globally distributed team.
- Design and execute the organizational transition from a report-development-focused function to a strategic data enablement organization.
- Establish new capabilities, roles, and operating models aligned with future-state data strategy objectives.
- Create a culture focused on data stewardship, business enablement, continuous improvement, and innovation.
- Ensure effective prioritization of resources between operational support, strategic initiatives, and transformation activities.
Delivery & Operational Excellence
- Maintain continuity of current reporting, analytics, and support services while driving strategic transformation.
- Govern the BI & Data Analytics portfolio, roadmap, and Book of Work.
- Drive gradual migration from custom report development toward scalable data products, self-service capabilities, and enterprise-supported solutions.
- Ensure delivery quality, stakeholder satisfaction, and operational stability during the transition period.
- Establish KPIs and success measures for data adoption, self-service utilization, data quality, and business impact.
Required Qualifications
- Proven experience defining and executing enterprise or functional data strategies.
- Strong understanding of data governance, data management, data quality, analytics, and self-service reporting ecosystems.
- Demonstrated success leading organizational transformation and capability evolution.
- Experience partnering with enterprise IT, data organizations, and business leadership teams.
- Strong understanding of data architectures, data platforms, data warehousing, ETL processes, and analytics solutions.
- Strong analytical, problem-solving, and strategic thinking capabilities.
- Excellent communication skills with both technical and non-technical audiences.
Preferred Qualifications
- Experience working in Shared Services, GBS, or large-scale enterprise operations.
- Experience with enterprise data modernization, data governance, or data democratization initiatives.
- Familiarity with Power BI, Azure data technologies, data cataloging, and modern analytics platforms.
- Advanced degree in Information Technology, Data Management, Analytics, Business, or related field.
Success Measures
- Increased adoption of self-service analytics and Data-as-a-Service capabilities.
- Improved data quality and data readiness metrics across GBS functions.
- Reduction in dependency on custom report development.
- Successful alignment with Corporate IT and enterprise data strategy initiatives.
- Measurable acceleration of digital transformation programs through improved data availability and quality.
- Successful transformation of the BI & Data Analytics organization into a strategic data enablement function.
