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Dallas Infomart Office DAI, United States of America
Hybrid
Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
Job Summary
We're seeking an exceptional Chief of Staff to partner with our Head of Digital, Global Operations to drive operational excellence and technology transformation. This role combines strategic thinking, rigorous execution, and executive partnership to accelerate our digital initiatives and maximize organizational impact. As Chief of Staff, you'll serve as a force multiplier for the Heads of Digital—translating vision into execution, removing obstacles, driving key initiatives, and creating the infrastructure for sustained success. This is a high-impact role for someone who thrives in dynamic environments and wants to shape the future of digital innovation in our organization.
Why This Role Matters
This isn't a typical Chief of Staff position—it's an opportunity to shape the digital future of our organization. You'll work at the intersection of strategy, technology, and operations, with visibility across the entire business. You'll develop executive-level skills while making a direct impact on revenue, customer experience, and organizational transformation. For the right person, this role offers unparalleled learning, growth, and the chance to build something meaningful.
Responsibilities
Technical Partnership
Act as a thought starter on architecture and engineering tradeoffs
Review technical proposals, roadmap decisions to ensure alignment with business outcomes
Assist with AI transformation and technical role simplification related engineering transformation
Strategic Planning & Execution
Partner with the Heads of Digital to develop and refine the digital strategy, ensuring alignment with broader organizational goals
Translate strategic vision into actionable roadmaps, OKRs, and quarterly plans
Monitor progress against key initiatives and proactively identify risks, dependencies, and mitigation strategies
Lead quarterly planning cycles and facilitate strategy review sessions
Own the digital portfolio, tracking investments, priorities, and resource allocation
Execution & Operational Excellence
Design and continuously improve operating rhythms, including team meetings, status updates, and decision-making forums
Identify process inefficiencies and implement solutions that scale
Build dashboards and reporting mechanisms to provide visibility into team performance
Manage cross-functional dependencies and resolve bottlenecks
Establish governance frameworks for digital initiatives
Executive Partnership & Development
Serve as trusted advisor and thought partner to the Heads of Digital
Provide executive coaching support, including preparation for high-stakes presentations and stakeholder engagements
Facilitate reflection and learning, helping to identify blind spots and growth opportunities
Support leadership development through feedback, frameworks, and strategic perspective
Act as sounding board for complex decisions and organizational challenges
Partner with Chiefs of Staff across the Digital an innovation office to share best practice, bridge cross-functional initiatives, and ensure consistency
Communication & Stakeholder Management
Prepare executive briefings, board materials, and leadership presentations
Represent the Head of Digital in meetings and forums as needed
Manage internal communications to ensure team alignment and transparency
Build relationships with key stakeholders across the organization
Synthesize complex information into clear, actionable insights
Qualifications
Required
10+ years of experience in software engineering or technology roles, including hands on development
Demonstrated experience as senior engineer or tech lead building and shipping production systems
6+ years of experience in strategy, operations, consulting, or similar analytical roles
Proven track record of managing complex, cross-functional initiatives in fast-paced environments
Deep understanding of digital technologies, go-to-market motions, and operations technology stacks
Exceptional project management skills with ability to drive results without direct authority
Outstanding written and verbal communication skills, including executive-level presentation capabilities
Strong analytical and problem-solving abilities with comfort in both qualitative and quantitative analysis
Demonstrated ability to build relationships and influence at all organizational levels
Preferred
Experience in SAAS, digital transformation, or technology-enabled services
Background in management consulting, investment banking, or corporate strategy
Exposure to executive coaching, leadership development, or organizational psychology
Technical fluency with ability to engage credibly with engineering and product teams
MBA or advanced degree in business, technology, or related field preferred
The targeted pay range for this position in the following location is / locations are:
United States - Dallas Infomart Office DAI : 177,000 - 265,000 USD / Annual
Canada - Toronto Office TRO : 166,000 - 248,000 CAD / Annual
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
Equinix Benefits
As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.
Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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This posting is a new position within our organization.