Digital Marketing Account Manager | AI-Native Marketing Agency

Accountabilities:

Manage a portfolio of client accounts end to end, overseeing client relationships, proposals, onboarding, strategy, execution, and ongoing optimization.
Lead the onboarding of new clients, ensuring websites, conversion tracking, advertising accounts, and marketing channels are operational within approximately two weeks.
Develop brand messaging, positioning, website copy, location-specific landing pages, and client updates using Claude as a drafting assistant while ensuring the final content reflects each client's unique voice and brand identity.
Plan, execute, and optimize SEO, social media, and paid advertising campaigns, maintaining direct involvement in channel management and advertising account structures.
Configure and validate conversion tracking to ensure that reported results accurately reflect real business outcomes, including bookings and appointments, before increasing campaign budgets.
Manage marketing performance across multi-location businesses, ensuring that reporting clearly distinguishes results by location and supports comparisons of cost per booked appointment.
Analyze campaign performance, allocate budgets strategically, and implement data-driven improvements to increase visibility, qualified leads, bookings, and revenue.
Build, test, and refine Claude-powered tools and workflows for recurring tasks, including creative briefs, content calendars, performance trackers, and account management processes.
Participate in client meetings and calls across different time zones, providing clear updates, explaining marketing decisions, and maintaining strong professional relationships.
Ensure all AI-generated content is reviewed, refined, and quality-checked before delivery, particularly for clients in sensitive or trust-driven sectors such as healthcare, aesthetics, and senior living.
Continuously improve internal processes, marketing delivery systems, and account management workflows to support efficiency and scalability as the business grows.
Requirements:
At least 5 years of recent, hands-on digital marketing experience working with clients, either within a digital marketing agency or through an independent consulting practice.
Proven experience managing multiple client accounts simultaneously, ideally supporting multi-location businesses with diverse marketing needs.
Strong practical expertise in SEO, paid media, social media marketing, copywriting, and digital strategy, with the ability to manage execution rather than relying entirely on other team members.
Solid technical knowledge of conversion tracking, tags, advertising account structures, website launches, and marketing analytics.
Demonstrated experience using Claude daily and working with connected AI tools to improve marketing execution, supported by concrete examples of workflows or solutions you have built.
Near-native English proficiency, with excellent written communication skills and the confidence to lead client calls, present recommendations, and prepare professional performance updates.
Strong copywriting and brand judgment, with the ability to adapt messaging to different audiences, industries, and brand voices while explaining and defending creative decisions.
Analytical thinking and data-driven decision-making skills, particularly in campaign measurement, conversion optimization, budget allocation, and performance reporting.
A high degree of autonomy, initiative, organization, and accountability, with the ability to manage priorities and deliver results with minimal supervision.
Comfort working in a fast-moving, AI-native environment where responsibilities extend beyond a single marketing channel and processes are continuously evolving.
Nice to have:
Experience building projects or custom workflows with Claude Code.
A strong portfolio demonstrating successful digital marketing campaigns, client projects, and measurable outcomes.
Published professional work or an established personal brand, such as a newsletter, course, or industry-focused content.
Experience serving clients in aesthetics, healthcare, senior care, or regulated retail industries.
A technical degree or academic background in computer science, business intelligence, data analytics, or a related field.
Benefits:
Fully remote work: Work from Brazil or another eligible location in Latin America.
Full-time contractor arrangement: A remote engagement with an international digital marketing team.
USD compensation: Payment in U.S. dollars, with candidates invited to share their expected compensation range based on experience and expertise.
Flexible paid time off: Unlimited PTO, allowing you to take time off as needed in line with team and client responsibilities.
Flexible holiday policy: Choose which holidays you observe.
Working hours: Primarily aligned with U.S. Central Time, with some flexibility to accommodate client calls across other time zones.
Growing scope and responsibility: Opportunities to take on greater ownership and expand your impact as the business develops.
AI-first working environment: Daily use of advanced AI tools and opportunities to build practical automations that improve marketing performance and operational efficiency.
End-to-end ownership: The opportunity to manage complete client relationships and marketing programs rather than focusing on a single channel.
Professional development: Exposure to diverse industries, multi-location marketing strategies, technical implementation, and AI-driven operational innovation.