Digital Presales Tech Center Consultant - Storage

Digital Presales Tech Center Consultant - Storage

  

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Job Description:

   

Job Family Definition:

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Management Level Definition:

Contributions include applying intermediate level of subject matter expertise to solve common technical problems. Acts as an informed team member providing analysis of information and recommendations for appropriate action. Works independently within an established framework and with moderate supervision.

Responsibilities:

• Responsible for delivering assigned presales activities within the sales opportunity lifecycle, ensuring timely and accurate completion of solution design, configuration, technical validation, and customer-facing deliverables to support business opportunities
• Understands a broad spectrum of the company's technology in order to deliver part of a detailed technical design, which meets customer requirements.
• Tasks may include supporting presales activities through technical consultation, solution design, and configuration of products and solutions based on customer requirements; developing technical solutions, configurations, and Bills of Materials (BOMs); reviewing and validating solution designs for technical accuracy and compliance with customer requirements; providing technical input and recommendations for RFPs, RFIs, and customer proposals; preparing and delivering technical presentations, demonstrations, and solution briefings; collaborating with sales teams, partners, and technical specialists to support customer opportunities; and participating in customer meetings to understand business and technical requirements and recommend appropriate solutions
• Works with minimal direction from the technical lead and with customer nominated representatives to accomplish assigned tasks.
• Contributes to design for specific deliverables and assists in the development of technical solutions.
• Participates as part of a team and maintains good relationships with team members and customers.
• Understands the company strategy and the role that the individual plays.
• Uses knowledge tools and re- uses information for the benefit of projects, and of professional development.
• Uses and contributes to technical forums within the company environment and local professional communities and technical user groups.

Education and Experience Required:

• 3 - 5 years of technical experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total).

Knowledge and Skills:

• Has sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable.
• Able to contribute to the design for deliverables.
• Has ability to perform/drive resolution of problems on individual products.
• Able to communicate broad and specific concepts with team and to peers.
• Able to produce documentation for use by team and customer.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Job:

Services

Job Level:

TCP_02

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

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