We are seeking a Digital Product Manager to lead the strategy, roadmap and delivery of digital solutions across APAC - aligning with regional growth priorities, customer needs and business objectives.
In this role, you will translate digital capabilities into field-ready value propositions that enable frontline Sales teams to win digital opportunities - while partnering with Service and cross-functional teams to drive adoption and measurable customer outcomes.
You will lead discovery with customers, partners and internal stakeholders, define clear product requirements, and work with Engineering, UX/UI and Data/Analytics to deliver enhancements iteratively using agile methods.
You will also own release scope and sequencing, manage dependencies across multiple countries, and ensure operational readiness—documentation, enablement, support model, integration requirements, data quality and cybersecurity expectations.
As a key driver of APAC’s digitalization agenda, you will monitor performance (KPIs/OKRs), support go-to-market execution and drive continuous improvement to scale solutions that enhance customer value and support sustainable revenue growth.
Responsibilities / Tasks
Strategy, Vision & Roadmap
- Lead the product vision and multi-quarter roadmap for assigned digital solutions, aligned with APAC growth priorities, customer value and market needs.
- Prioritise initiatives to focus investment on the highest-value customer and commercial opportunities.
- Define product scope, dependencies and integration requirements, including cybersecurity and platform considerations.
- Partner with Sales leadership to ensure product priorities reflect market demand, pipeline opportunities and growth objectives.
- Maintain a transparent roadmap balancing strategic innovation with continuous improvement, aligned with the global digital product portfolio and technology roadmap.
Discovery & Product Definition
- You will lead customer, partner and internal stakeholder discovery to validate problems worth solving, define value propositions and set measurable outcomes.
- Translate insights into clear product requirements: problem statements, target users/personas, value propositions and success metrics.
- Define and maintain a prioritised backlog with high-quality user stories and acceptance criteria to enable predictable delivery.
- Align stakeholders early on scope, constraints and success metrics to minimise rework and accelerate decision-making.
- Conduct market and competitive analysis to inform product direction and prioritisation.
Delivery, Release & Operational Readiness
- Partner with Engineering, UX/UI and Data/Analytics to deliver enhancements iteratively using agile methods (e.g., Scrum/Kanban) with clear sprint/iteration goals.
- Own release scope and sequencing; manage dependencies, risks and trade-offs across multiple countries to achieve timely delivery.
- Ensure operational readiness: documentation, support model, service and sales enablement readiness, integration requirements, data quality and cybersecurity expectations.
- Coordinate testing, UAT and rollout plans (including localisation where required) to drive consistent adoption and a high-quality customer experience.
Go-to-Market, Sales Enablement & Performance
- Define success metrics (KPIs/OKRs) and monitor performance across adoption, customer value, pipeline influence and commercial outcomes.
- Partner with regional Sales leadership to drive opportunity development and adoption, equipping frontline teams with clear messaging, demos, use cases and value propositions.
- Support strategic sales opportunities through product expertise, solution positioning, demos and customer value articulation; translate capabilities into proposals and business cases.
- Analyse pipeline performance, win-rates and adoption trends to inform improvements, and partner with Service/Customer Success to ensure long-term customer value.
Your Profile / Qualifications
- Bachelor’s degree in Business, Engineering, Computer Science, Information Systems or a related field (or equivalent experience).
- 5+ years in digital product management (or product owner/BA with clear product ownership) delivering customer-facing or operational digital products.
- Demonstrated ownership of product strategy, roadmap and end-to-end lifecycle (discovery → build → launch → adoption).
- Strong backlog management: writing user stories, defining acceptance criteria, and partnering with engineering to deliver iteratively (Scrum/Kanban).
- Experience leading discovery and validation (problem framing, hypothesis testing, prototype feedback) and translating insights into requirements.
- Data-literate: ability to define KPIs/OKRs, interpret dashboards and use evidence to prioritise (e.g., funnels, adoption, support drivers); excellent English and strong stakeholder management in a matrix, multi-country environment.
- Strong commercial acumen and confidence supporting launches and adoption (enablement, demoing, proposal inputs); tools literacy (nice to have): Jira/Azure DevOps, product documentation tools, and analytics dashboards (e.g., Power BI)
Did we spark your interest?
Then please click apply above to access our guided application process.
