Melbourne, Victoria, Australia
Onsite
Ready to shape the future of TGE Freight?
We’re looking for a commercially minded, innovative Digital Product Manager to lead the evolution of TGE Freight’s customer digital experience and AI automation roadmap.
Note: Will consider applications from VIC, NSW & QL - flex on location!
This is a newly created strategic role where you’ll own the Freight digital experience, drive AI-led transformation initiatives, and influence business decisions at executive level.
You’ll work across Product, Technology, Operations, CX and Commercial teams to deliver smarter digital experiences, increase self-service capability, and unlock automation opportunities that create real customer and commercial impact.
What You’ll Be Doing
Own and evolve the Freight digital product roadmap
Lead customer journey, UX and self-service improvements
Identify and drive AI and automation opportunities across the freight business
Build business cases and ROI models for digital investment
Present product strategy and innovation initiatives to senior executives including EGM and CEO level
Partner cross-functionally to deliver scalable, customer-centric solutions
What We’re Looking For
Proven experience in Digital Product Management, Digital Transformation or Innovation
Strong understanding of customer platforms, Agile delivery and product strategy
Experience identifying and implementing AI or automation solutions
Commercially savvy with the ability to influence senior stakeholders
Background in logistics, freight, supply chain or B2B environments highly regarded
This is a rare opportunity to build something meaningful, influence enterprise-wide strategy, and help shape the future of TGE Freight.
Apply now or reach out to Michelle Malone in People Team for a confidential discussion!
About Team Global Express
Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.
Why TGE
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
What we offer
Competitive salary above industry standards
Upskilling, training, mentoring and more to support your career development journey
Fun and practical employee perks and discounts
Flexible work, including work from home
Inclusive parental leave policy that supports all parents & carers
Peer recognition awards acknowledge when you go above and beyond.
An inclusive workplace, works for everyone
We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.
Our recruitment process
Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.
Other things to note
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.
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