Digital Product Manager III - Restaurants

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

About This Opportunity

Overview:

The Product Manager III is responsible for elevating and modernizing the 7-Eleven Restaurant Technology products for our team members.  As a Product Manager, you'll develop new experiences that will not only transform the business but will shape our digital future. You will define product strategy, develop, launch, and enhance products and services that drive our business forward. You’ll work closely with stakeholders, UX and software development teams to define product requirements and coordinate resources from key stakeholders. You'll also be responsible for identifying and tracking KPIs as you build these amazing experiences. The ideal candidate is a highly organized individual with a passion for user experience and professional experience building impactful and meaningful customer experiences.

Responsibilities:

50% Strategy & Planning:

• Seeks to empathize with and understand the end user deeply and use that knowledge to determine the fastest path to deliver value
• Translates business goals and end user needs into product strategy; communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
• Identifies goals, metrics and analytics to determine product value; continually makes recommendations and refinements to the product backlog based on learnings
• Manages and grooms the product backlog; makes future decisions based on the value that will be delivered
• Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class
• Ensures that product directions balance both the user needs and business goals of driving sales, improving efficiency and enhancing customer satisfaction

25% Delivery & Execution:

• Works with user research and testing team to formulate, test and refine assumptions and hypotheses through user research and testing
• Creates, prioritizes and accepts user stories; incorporates them into release planning
• Makes product decisions that drive value on a daily basis
• Identifies and considers pros, cons, issues, obstacles, dependencies and value associated with features and enhancements
• Leads and mentors the team in standups, iteration planning sessions, product demos, and retrospectives.
• Condenses complex technical concepts into non-technical language for stakeholders

25% Team & Stakeholder:

• Set clear goals and expectations for the team aligned with business objectives
• Act as a bridge between product teams and other departments (engineering, UX, marketing, etc.)
• Ensure the team communicates effectively and delivers on commitments
• Acts as a proponent of modern agile development practices
• Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
• Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience

Basic Qualifications:

• Bachelor's / 4 years Degree or master’s degree
• Minimum 3-5 years of experience in digital product management
• Proven experience in translating customer needs into product features and user interface design, with proficiency in tools such as JIRA, Confluence, wireframing and analytics software.
• Strong Analytical skills

Preferred Qualifications:

• MBA or Masters degree
• Experience in retail or e-commerce platforms
• Position not eligible for sponsorship
• Position is onsite and based in Irving TX.

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If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.