Digital Product Manager (Infrastructure as Code)

Accountabilities

• Own and communicate the product vision, strategy, and roadmap for a defined Infrastructure as Code and Engineering as Code product area, aligning priorities with enterprise platform, security, and customer needs.

• Translate customer and engineering challenges into prioritized capabilities, epics, user stories, and acceptance criteria, managing delivery across multiple Agile release cycles.

• Lead product discovery, experimentation, and validation activities with infrastructure engineers, platform teams, operations, architects, security partners, and internal customers.

• Prioritize reusable, tested, and supported infrastructure capabilities that reduce manual handoffs and inconsistencies across infrastructure provisioning, configuration, security, operations, and recovery.

• Partner with engineering teams to evaluate and sequence solutions involving Terraform or OpenTofu, Ansible, source control, automated testing, CI/CD pipelines, configuration management, and reusable infrastructure components.

• Define and monitor product performance metrics, including adoption, component reuse, delivery lead time, manual intervention, policy compliance, reliability, and recovery outcomes.

• Use customer feedback, product analytics, technical constraints, and business value to make transparent trade-offs and guide incremental product releases.

• Drive product adoption across teams with varying levels of engineering maturity through onboarding, documentation, demonstrations, feedback mechanisms, and continuous improvement.

• Influence product, engineering, and platform stakeholders across geographically distributed teams, building alignment around priorities and delivery outcomes.

• Coach and mentor less-experienced product management colleagues, sharing expertise and promoting effective product management practices.

Requirements

• At least five years of experience in digital product management, including independent ownership and execution of product strategies and roadmaps across multiple release cycles.

• At least two years of experience coaching or mentoring product management colleagues and contributing expertise across a broader technology organization.

• Demonstrated product management experience in infrastructure, cloud computing, compute platforms, platform engineering, or Platform as a Service (PaaS).

• Practical knowledge of infrastructure automation and modern engineering practices, supported by product delivery experience involving Terraform or OpenTofu, Ansible, source control, automated testing, CI/CD pipelines, configuration management, or reusable infrastructure components.

• Proven experience delivering products through multiple Agile release cycles.

• Hands-on experience with Jira, Azure DevOps, or equivalent tools for backlog management, prioritization, dependency tracking, and delivery monitoring.

• Strong experience defining user stories and acceptance criteria, guiding technical trade-offs, and collaborating with infrastructure, platform, operations, architecture, and security teams.

• Demonstrated ability to use product metrics and analytics to prioritize initiatives and improve product outcomes, including adoption, reuse, delivery speed, automation, reliability, control compliance, and customer experience.

• Strong strategic thinking, analytical capabilities, and stakeholder management skills.

• Excellent communication and collaboration skills, with the ability to influence cross-functional teams and communicate technical concepts clearly.

• Strong English communication skills to support regular collaboration with stakeholders across Canada.

Preferred qualifications:

• Experience managing Infrastructure as Code, Engineering as Code, developer platform, or internal platform products in a large enterprise environment.

• Experience improving developer or infrastructure customer journeys through self-service workflows, reusable modules, policy-as-code, automated controls, or platform APIs.

• Familiarity with cloud platforms and infrastructure lifecycle practices, including resilience, disaster recovery, observability, security, and compliance.

• Experience in insurance, financial services, or another regulated industry delivering enterprise-scale software or platform solutions.

Benefits

• Annual salary range: CAD $104,000–$154,000, depending on skills and experience.

• Fully remote work arrangement in Canada.

• Flexible work arrangements to support work-life balance.

• Employee discounts, including 15% off auto and property insurance, plus discounts on additional products and services.

• Home office equipment reimbursement of up to CAD $400 through the Good Office program.

• Student loan payment matching program for eligible government student loans.

• Comprehensive retirement savings program with employer-matched contributions.

• Annual wellness allowance to support health and well-being.

• Personal days.

• Tuition reimbursement to support ongoing professional development.

• Opportunities to participate in community initiatives, charitable partnerships, and employee volunteering.