Digital - Senior Delivery Lead/ Delivery Lead, Experience Management

THE BUSINESS

We are Everyday Luxury™.

It's what we do and how we do it — together.

It's working alongside world-class talent in pursuit of world-class results.

It's maximizing your potential in a high-performance culture.

It's knowing that wherever you are, you belong.

It's elevating your world — and the world of those who love and will love Aritzia.

It's You. And an endless runway of opportunity.

With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us.  

THE TEAM

The mission of the Digital Technology Department is to design, build, deliver and operate robust, efficient, and scalable Digital solutions that align with our strategic, business and technology goals.

THE OPPORTUNITY

Aritzia is growing and our Digital Technology team is growing with it. This is a unique opportunity to be part of the team responsible for driving scalable, cross-functional technology delivery through standards that accelerate execution and unlock business value. As Senior Delivery Lead/Delivery Lead, you will work closely with product squads and technology teams across Digital Technology and the Enterprise. You will understand business needs, develop creative solutions to work around roadblocks, and find and unblock the team in support of our objectives. You will also work with our automation engineering teams across Digital Technology to ensure that we are achieving our automation goals and become a driving force in accelerating our development productivity. Additionally, you will serve as a coach and mentor to the Digital Technology teams, helping to foster a culture of continuous improvement and ensuring that the team is meeting its objectives consistently. With people at the heart of everything we do, you will support your high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.

THE ROLE

As Senior Delivery Lead/Delivery Lead, you will lead the team to:

• Establish an enduring Delivery strategy that enables scale, high-quality, and value-driven digital technology delivery
• Prioritize and sequence work across multiple squads in alignment with business priorities and technology impacts
• Understand and build delivery timelines off architecture diagrams, translating cross-team technology roadmaps into effort estimates and headcount requirements
• Facilitate, coordinate, and coach cross-functional Squads by applying standard delivery principles and methodologies
• Own the end-to-end delivery of cross-technology deliverables, navigating timelines and managing cross-functional deployment strategies
• Ensure high quality products & features are delivered on time
• Manage and communicate project status, risks, and issues to stakeholders, both at the executive and working team level
• Manage vendors, contracts, and budgets against forecasts, closely partnering with Finance and Procurement to enable enterprise processes

THE QUALIFICATIONS

The Senior Delivery Lead/Delivery Lead has:

• Proven and best-in-class skills, applicable certifications, education and/or experience in:
  • Various delivery methodologies including Agile Scrum, Kanban, Scaled Agile for Enterprises (SAFe)
  • Full software development lifecycle (SDLC) delivery
  • Facilitating Scrum ceremonies such as daily stand-up meetings, sprint planning, sprint review, and sprint retrospective
• Demonstrates strong ownership and autonomy in driving initiatives from inception to delivery, requiring minimal oversight
• Effectively navigates complex and ambiguous situations, aligning cross-functional teams around shared objectives to drive clarity and execution
• Quickly grasps technical concepts and process sequencing, enabling effective collaboration and decision-making with or without formal technical training
• Effectively tailors and manages communication across all organizational levels, ensuring clarity and alignment among leadership, technical teams, and business stakeholders
• A proactive and customer-focused approach
• A commitment to learn, apply, champion and enrich Aritzia's Values and Business and People Leadership principles
• A dedication to quality and investing in results and new business opportunities that add value

THE COMPENSATION

At Aritzia, we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy.

The range for roles at this level is $100,000–$300,000 per year. Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range.

With comprehensive benefits, aspirational workspaces, and elevated perks and experiences — we provide it all.

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now.
• Baby Leave Program — We provide up to 16 weeks of paid time to support you and your growing family.
• A-OK Commissary & Cafe — Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining.
• The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well.
• Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial.
• Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration. They’re also dog friendly. Woof.
• Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more.
• The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care.

ARITZIA

Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. 

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.

We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.