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Chicago, Illinois, United States
Remote only
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Team Overview
At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to remain agile, giving our people the opportunity to hone current skills, build new capabilities, and discover their genius.Role Overview and Core Responsibilities
Lead the development of foundational AI platform capabilities that enable TransUnion to deliver scalable, customer-focused AI solutions through a platform-as-a-service approach.
Define and deliver a strategic vision for AI platform enablement, ensuring capabilities are built with modern engineering practices, seamless integration, automation, and self-service implementation.
Partner extensively with product management teams to shape customer-focused strategies, roadmaps, and execution plans that translate business needs into platform capabilities.
Architect, design, and develop AI platform capabilities that support TransUnion’s operations and enable teams to build world-class AI-enabled solutions for customers.
Lead mid-sized engineering teams in delivering highly scalable, reliable systems with strong engineering practices embedded into every implementation.
Translate business strategy into extensible frameworks and architectures that help customers accomplish work more quickly, easily, cost-effectively, and through self-service enabled approaches.
Partner with solution owners, market owners, and product owners to balance immediate client opportunities with the long-term objective of creating stable, scalable platform and technology capabilities.
Collaborate with business executives, architecture, delivery, and product teams to define and execute TransUnion’s AI platform architectural strategy.
Lead technology leaders, managers, and advanced engineers in building critical platform capabilities and enabling business applications that leverage those capabilities.
As needed, support server administration in cloud environments and implementation of security controls defined by TransUnion’s cybersecurity team.
Deep experience with modern AI technologies and agentic design patterns, with the ability to apply these capabilities to modernize platforms and enable new customer solutions.
Proven experience architecting, designing, and developing AI platform capabilities that can be leveraged across business and technology teams.
Experience transforming and leading high-talent technology organizations that deliver critical business value through a platform-based technology approach.
Strong ability to connect business strategy to technology execution, including translating the “why” and “what” into engineering approaches that define the “how.”
Demonstrated success leading global organizational change, balancing business requirements with IT initiatives, providing technical leadership, and managing execution of critical initiatives.
Strong leadership and team-building skills, including experience leading architecture discussions with global teams operating in Agile/Scrum delivery models.
BS or MS in Computer Science, or equivalent experience, with 15+ years of experience in strong technical engineering environments.
Required Knowledge and Experiences
Experience designing and deploying cloud-native applications across private and public cloud hosting environments.
Deep understanding of AI platform architecture, including scalable frameworks, reusable capabilities, automation, integration patterns, and self-service implementation models.
Strong knowledge of modern engineering practices required to build scalable, reliable, secure, and extensible systems.
Ability to apply Human-Centered Design techniques to create intuitive and effective customer experiences.
Strong communication skills with the ability to clearly articulate strategy across large organizations and influence stakeholders to align behind shared objectives.
Experience partnering with cross-functional product, market, solution, architecture, delivery, and executive stakeholders.
Experience enabling business applications through shared platform capabilities.
Familiarity with cybersecurity controls and cloud server administration practices.
Experience building technology capabilities that support automation, self-service, and platform reuse across multiple teams or business areas.
Ability to operate in a highly collaborative, fast-paced environment while balancing immediate business needs with long-term platform scalability.
Benefits that support every part of your life:
At TransUnion, we design benefits to help you feel well, do well, and plan well—from day one.
For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax‑advantaged HSA and FSA accounts to make everyday care more affordable.
For Your Protection: We’ve got your back with company‑paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short‑ and long‑term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.
For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we’re here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
For Your Future: Build toward what’s next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long‑term care insurance to plan confidently.
For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.
For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well‑being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.
We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.
Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.
TransUnion Overview:
At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion's Internal Job Title:
Director, Software DevelopmentCompany:
TransUnion LLC