Job Purpose
The Director, Business Development & Client Management leads the development, acquisition, retention, and expansion of commercial programs in Korea across Connected Living, Automotive, Reinsurance, and Affinity businesses.
The role owns senior client relationships, commercial strategy, pipeline conversion, and portfolio performance, working cross-functionally to deliver sustainable growth, disciplined profitability, and effective program execution.
The position also provides leadership depth and succession capability for the Automotive Business Development and Reinsurance portfolios, with the potential to assume broader ownership of these areas based on business needs, demonstrated performance, and readiness.
Primary Job Accountabilities/Responsibilities
- Lead business development and client management across automotive, connected living, reinsurance, and affinity programs in Korea, identifying and converting opportunities with insurers, reinsurers, OEMs, MNOs, retailers, brokers, and other distribution partners.
- Own and develop a scalable, profitable commercial pipeline and portfolio, establishing clear priorities, account strategies, and performance objectives aligned with Korea and regional growth plans.
- Serve as the senior commercial lead for assigned strategic clients and partners, maintaining executive-level relationships and driving retention, renewals, expansion, service quality, and long-term account value.
- Lead the development of commercial proposals, pricing strategies, business cases, and contract negotiations in partnership with finance, legal, risk, operations, and regional stakeholders, balancing growth, profitability, and risk discipline.
- Monitor market trends, competitor activity, partner strategies, and regulatory or industry developments to shape commercial positioning and identify portfolio improvement opportunities.
- Own performance management for assigned programs, including pipeline progression, revenue and GWP growth, deal quality, profitability, renewal outcomes, and execution effectiveness; initiate corrective actions where required.
- Provide structured recommendations, executive presentations, and decision support to Korea and regional leadership on commercial priorities, investments, risks, and partnership opportunities.
- Lead cross-functional onboarding, launch, and governance of new programs, ensuring alignment between commercial commitments, operational capability, client expectations, and financial outcomes.
- Coach and coordinate commercial team members and project resources, strengthening business development and client management capability across the organization.
- Build succession readiness for broader Automotive Business Development and Reinsurance responsibilities and, subject to business needs and demonstrated readiness, assume leadership of these portfolios.
Basic Qualifications Required - Experience, Skills, and Knowledge
| Education
- Bachelor’s degree required or equivalent combination of education and relevant work
| Experience
- Typically 10+ years of relevant experience in business development, client management, insurance, reinsurance, commercial strategy, or related roles.
- Demonstrated experience originating, negotiating, and managing complex B2B partnerships or commercial programs.
- Experience within an insurance company, broker, reinsurer, OEM, mobility, automotive, device protection, or financial services environment preferred.
- Proven track record of managing senior client relationships, renewals, portfolio expansion, and cross-functional delivery in a matrix organization.
- Experience in automotive insurance, warranty, reinsurance, affinity, embedded insurance, or connected living programs is strongly preferred.
| Skills & Capabilities
- Strong commercial judgment and financial acumen, including business case development, pricing, portfolio performance, and profitability management.
- Advanced negotiation, influencing, and stakeholder management capability with senior internal and external decision-makers.
- Ability to translate market and client insights into actionable strategies, proposals, and measurable commercial outcomes.
- Strong leadership capability, including coaching, cross-functional coordination, prioritization, and accountability for execution.
- Clear executive-level written and verbal communication skills in Korean and English.
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
Preferred Experience, Skills, and Knowledge
| Preferred Experience & Skills
- Established network and market credibility across Korean insurers, reinsurers, brokers, OEMs, MNOs, retailers, or other relevant distribution partners.
- Experience leading automotive business development, warranty, or reinsurance partnerships, including complex multiparty commercial structures.
- Demonstrated ability to lead strategic pursuits from opportunity identification through negotiation, launch, and ongoing portfolio management.
- Experience presenting to executive leadership and contributing to country or regional commercial strategy.
| Role / Job-Specific Competencies
- Strategic and commercial leadership
- Client and partner influence
- Negotiation and deal structuring
- Financial and portfolio management
- Cross-functional execution
- Talent development and succession readiness
- High ownership, sound judgment, and disciplined risk management
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Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
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