Toronto, Ontario, Canada
Onsite
What you'll do
Reporting to the Associate Vice-President (AVP), Business Process Reengineering, the Director, AI Value Hub is responsible for leading the enterprise adoption and execution of low code AI and automation initiatives across the organization. This role establishes and operates a scalable delivery model to enable business teams to identify, design, and implement high-value use cases using Microsoft 365 Copilot, Power Platform, and emerging AI technologies.
The Director will drive cross-functional alignment across business, technology, and risk stakeholders to ensure that AI and automation initiatives are delivered effectively, governed appropriately, and aligned with enterprise priorities. This role focuses on program design, prioritization, stakeholder engagement, and delivery oversight—leveraging a team of technical specialists and external partners to accelerate execution and sustain impact.
The Director, AI Value Hub is responsible for establishing and managing a scalable operating model for AI and automation delivery, ensuring cohesive execution across grassroots and strategic initiatives.
Leading the design and execution of the Federated Productivity operating model, enabling sustainable delivery of AI and automation solutions at scale.
Driving enterprise adoption of AI and citizen-led automation, ensuring alignment with strategic priorities and business outcomes.
Orchestrating cross-functional collaboration across business, technology, architecture, and risk teams to enable effective delivery and governance.
Defining and managing intake, prioritization, and delivery pathways for both grassroots and strategic initiatives.
Ensuring consistent application of governance, compliance, and risk frameworks in partnership with technology and architecture teams.
Establishing and maintaining delivery oversight, including progress tracking, risk identification, and escalation management.
Leading stakeholder engagement and communication to maintain confidence, transparency, and alignment across all levels of the organization.
Enabling business teams through training, coaching, and support structures that build internal capability in AI and automation.
Overseeing the identification, validation, and scaling of high-value use cases in collaboration with business stakeholders and delivery teams.
Managing external delivery resources and partners to augment internal capabilities and accelerate time-to-value.
Promoting a culture of innovation, responsible experimentation, and continuous improvement across the AI Value Hub ecosystem.
What you bring
Post-secondary education in business, engineering, computer science, or related field.
Minimum of 10 years of experience in program leadership, transformation, or enterprise delivery roles, preferably within technology, automation, or AI.
Proven ability to lead complex, cross-functional initiatives and drive alignment across diverse stakeholder groups.
Strong leadership and facilitation skills, with demonstrated ability to influence and drive outcomes without formal authority.
Experience designing and operating scalable delivery or enablement models within large organizations.
Solid understanding of AI, automation, and digital technologies, including Microsoft 365 Copilot and Power Platform.
Demonstrated experience managing both strategic programs and high-volume operational initiatives.
Strong understanding of governance, risk, and compliance considerations in technology-enabled environments.
Experience leading teams composed of both technical and non-technical roles, including external partners and delivery squads.
Excellent communication and interpersonal skills, with ability to engage effectively at executive and operational levels.
Strong problem-solving and systems thinking capabilities, with a focus on delivering measurable business outcomes.
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We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.
About Us
Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
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