Director, Client Solutions Engineer – Fiserv for Platforms

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We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director, Client Solutions Engineer – Fiserv for Platforms

What does a successful Director, Client Solutions Engineer do at Fiserv?
As a Client Solutions Engineer for Fiserv for Platforms, you are a product and technical lead who partners with Sales to win complex platform, marketplace, PayFac, and ISV opportunities. You own solution positioning from first technical discovery through hand-off to integration teams—shaping architecture, validating feasibility, and driving confidence to close.

You combine deep payments and platform expertise with strong commercial instincts, helping platform clients understand how Fiserv enables growth, monetization, and scale, not just how the technology works. This role is for someone who thrives in highstakes sales cycles and takes accountability for revenue outcomes.

What you will do

• Act as a senior technical client-facing leader for Fiserv for Platforms, owning solution design and technical confidence through close

• Partner directly with Sales to qualify opportunities, shape deal strategy, and accelerate sales cycles

• Lead discovery with platform executives, product leaders, and architects to uncover business models, monetization goals, and growth constraints

• Translate client needs into compelling, outcome oriented solution narratives across onboarding, pay-ins, funds flow, payouts, and embedded finance

• Design and present platform architectures, APIs, and fund flows that balance client needs, compliance, and commercial viability

• Identify and address technical, operational, and regulatory risks early to unblock deals and reduce late stage friction

• Differentiate Fiserv versus competitors by clearly articulating tradeoffs, scalability, and time-to-market advantages

• Influence pricing and commercial discussions by aligning solution scope, effort, and value delivered

• Collaborate with Product and Engineering to validate roadmap alignment and secure deal critical commitments when required

• Support contract execution by ensuring technical accuracy in solution descriptions, scopes, and assumptions

• Provide structured feedback to Product on market gaps and emerging platform needs based on active deal conversations

What you will need to have

• 8+ years of experience in client facing technical sales, solutions engineering, or presales roles for enterprise technology platforms

• Proven track record of supporting and closing complex, multi-stakeholder deals

• 5+ years of experience with API driven platforms, integrations, and modern SaaS architectures

• 5+ years of experience in payments, acquiring, PayFacs, marketplaces, or embedded financial services

• Strong understanding of platform economics, fund flows, onboarding/KYC/KYB models, settlements, and payouts

• Ability to translate technical concepts into business value and commercial outcomes

• Experience partnering with Sales teams in quota carrying or revenue aligned environments

• Bachelor’s degree in computer science, engineering, or equivalent practical experience

What would be great to have

• Experience selling platform or embedded payments solutions at companies like Stripe, Adyen, and Payoneer

• Direct ownership of technical work streams in $1M+ enterprise deals

• Familiarity with marketplace and PayFac regulatory frameworks and card network requirements

• Experience influencing deal pricing, scope tradeoffs, and implementation models

• Comfort presenting to executives, including CTOs, CPOs, and Heads of Payments

• Ability to operate with ambiguity and move fast in competitive, highgrowth environments

Visa Sponsorship

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. 

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Salary Range

$136,000.00 - $225,600.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

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Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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