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United States
Remote only
Gametime is a mobile-first marketplace for last-minute tickets to live sports, music and theater in more than 50 cities across the U.S. and Canada. We exist to bring people together through great live experiences, the once-in-a-lifetime moments fans remember. We're a profitable, growing company, and we're building the creative engine to match our ambition.
Creative at Gametime has outgrown the setup it was built on, and you will design what replaces it.
Our team was originally built to produce paid social conversion marketing at scale. The mandate is increasingly multi-channel and full-funnel -- paid social, but also: CRM, TV, product visual merchandising, creator content, organic social and more. You will build the operating backbone that makes that possible: how work is requested, prioritized, produced and measured, and where AI and automation do the work versus where human craft stays.
You'll report to the VP of Creative and lead a small team (a Sr. Creative Ops Manager, a Creator Manager and an embedded freelance Senior Producer) plus a flexible bench of freelancers and vendors. This is a new leadership layer and a player-coach role. We are not hiring someone to maintain a system; we're hiring the person who evolves and/or rebuilds it.
You and your team will be accountable for three key outcomes. How you get there is yours to design.
By month 6 the operating system is running and measured; by month 12 it is measurably better.
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When |
What's true |
|---|---|
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First 90 days |
You've met the team and key partners, baselined how work moves today (turnaround time, cost per asset, throughput), and presented an operating vision and roadmap approved by the VP of Creative and the CMO. |
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By 6 months |
One intake and prioritization system runs across performance, brand, social and creator work. Baseline metrics are reported monthly. The flex model is live, with a tiered bench, rate cards and a playbook for scaling up and down. Two or three AI pilots are running with measured savings. A production forecast is built with FP&A. The quality bar for A/V and creator output is defined, with a recommendation on converting the contract producer to full-time. |
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By 12 months |
Turnaround time, cost per asset and on-time delivery have improved against the 6-month baselines. Output has grown across formats and a major brand campaign has been produced through the system, without proportional headcount. Successful AI pilots are default workflows. A year-two team plan with business cases is in place, with growth paths for the team. Operations run without escalation to the VP of Creative. |
We'd rather you meet these four fully than half-meet twelve.
This is a new leadership layer, so there's no playbook to inherit. Most of our baselines (turnaround, cost per asset, throughput) don't exist yet, which means you'll build measurement before you can improve anything.
The team is small and strong, and we won't be adding headcount quickly. You'll scale through leverage (AI, a flexible bench, better systems) and earn conversions and new roles with real business cases. Our marketing org is evolving and priorities will shift; you'll need to hold a clear point of view while adapting.
The role is remote and hands-on. Some weeks you'll be setting strategy, and others you'll be in the details with the team. If that sounds energizing rather than frustrating, you'll like it here.
At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.
Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.
