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Seattle, Washington, United States
Onsite
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Director Engineering
The Director of Engineering is an energetic, passionate software leader who thrives on successfully releasing products to the market, building bridges across the organization. This is achieved through directing the development, testing, delivery, and support of cloud based contact center solutions and applications, including resource schedules and delivery milestones, overall product quality, system capacity planning and support across the inContact platform. This is also achieved by demonstrating leadership behaviors consistent with inContact's 4E leadership model and mentoring and leading one or more groups within the engineering organization at various times as a model for how a top performing leader should lead an organization.
In addition, the Director of Engineering will guide the evolution of inContact standards, tools and methodologies and help drive improved inContact technology standards and strategy. The primary responsibility of this position is to lead the growth, quality and efficiency of the Engineering team while also developing team members into great leaders of behavior as well as results. The Director of Engineering is responsible for developing and managing the Engineering team, and will be measured based on performance against both short term and long term goals.
As a Director Engineering, a typical day might include the following.
To land this gig you will need:
Experience Preferred:
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.