Director, Engineering

Job Description:

Director, Engineering

Fidelity Philanthropic Services 

The Role 

As a Director, Engineering you are responsible for defining and executing the technical strategy for one or more applications aligned with your capability area. You partner closely with Product Managers, Architects, IT Project Managers, Systems Analysts, and other enabling functions to translate strategic business objectives into scalable, secure, and resilient technology solutions. 

In this role, you own the end‑to‑end delivery, technical health, and operational stability of your applications and products while you also lead a delivery team of software engineers, systems analysts, and quality testers. You balance product‑level priorities with enterprise goals, ensure adherence to standards and best practices, and foster a culture of engineering excellence, innovation, and continuous improvement.   

Our technology solutions serve the philanthropic community, including donors, financial advisors, and operations representatives who together drive charitable giving through grants to non-profit organizations. 

Technical Roadmap Definition 

• Define and communicate a clear engineering strategy and execution roadmap aligned with business goals, product vision, and enterprise technology direction. 

• Own delivery targets, ensuring focus on business outcomes, customer experience, and long‑term platform sustainability. 

• Translate business, regulatory, and operational requirements into technical milestones and delivery plans. 

• Apply enterprise thinking to balance near‑term product needs with reuse, scalability, and standardization across the ecosystem. 

• Ensure alignment with architecture. 

Technical Leadership & Solution Delivery 

• Provide technical leadership across a cross-functional delivery team, ensuring solutions are scalable, secure, and operationally sound. 

• Enforce coding standards and engineering patterns 

• Maintain strong technical credibility with experience across:  

• web services and APIs 

• database systems 

• modern web architectures and distributed systems 

• Partner with architecture and engineering peers to ensure technical quality, maintainability, and architectural integrity. 

• Ensure on‑time, high‑quality releases, while maintaining platform stability during production support, peak periods, and market events. 

Delivery Oversight & Operational Excellence 

• Lead engineering input related to estimation, dependency mapping, sequencing, and capacity planning. 

• Partner with Product and Program/Project Management to ensure delivery health, progress transparency, and stakeholder communication. 

• Champion continuous integration and continuous delivery (CI/CD) practices to improve quality, speed, and reliability. 

• Support production incident and outage management, including triage, recovery, root cause analysis, and preventive remediation. 

Talent Strategy, Workforce Planning & Change Leadership 

• Accountable for engineering talent lifecycle: hiring, onboarding, coaching, performance management, and career development. 

• Build, mentor, and scale high‑performing engineering leadership teams that embrace innovation, accountability, and continuous improvement. 

• Drive adoption of modern engineering practices, tools, and ways of working, leading teams through change effectively. 

The Skills and Expertise You Bring 

• Prior experience managing engineers 

• Strong conceptual understanding of object‑oriented design and engineering design patterns 

• Hands‑on experience designing and delivering RESTful APIs and distributed services. 

• Experience with relational and NoSQL databases. 

• Solid understanding of SDLC best practices, governance, and quality controls. 

• Passion for continuous integration and continuous delivery (CI/CD). 

The Team 

We are exceptionally proud of the Fidelity Investments Charitable Gift Fund (the charity), which sponsors the largest national donor-advised fund program. Since 1991, the charity has empowered tens of thousands of donors to improve their philanthropic impact. Governed by an independent Board of Trustees, the charity relies on NCS, a business unit of Fidelity Investments, as its service provider. NCS delivers a comprehensive suite of services, including Program Development, Investment Management, Service Delivery, Marketing, Tax Preparation, Technology, Compliance, and Fundraising. Our team thrives on collaboration, world-class service, and a strong dedication to our clients’ goals! 

Certifications:

Category:

Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.