Toshiba Global Commerce Solutions is seeking a Director, Enterprise Architecture & Technology Governance which is the enterprise design authority responsible for defining and governing technology architecture standards across infrastructure, networking, security, applications, integration, data/platform services, and enterprise systems. This role establishes the architectural principles, reference patterns, review processes, and decision governance needed to ensure technology investments are secure, resilient, scalable, supportable, and aligned with business strategy.
This leader owns the enterprise architecture operating model, including the Architecture Review Board (ARB), architecture standards, exception management, and design decision governance. The role evaluates current-state architecture, defines target-state roadmaps, and serves as the final escalation point for cross-domain design decisions and technical tradeoffs.
The ideal candidate brings strong experience in hybrid enterprise environments spanning network architecture, Zero Trust design, application/platform architecture, ERP/integration landscapes, and modern engineering guardrails for cloud and AI-enabled development. Experience with OCI is preferred, but deep expertise in one specific cloud platform is not required.
Responsibilities:
- Enterprise Architecture Strategy & Governance
- Define and maintain enterprise architecture strategy, principles, standards, and reference architectures. Establish and operate the architecture governance model, including ARB processes, decision frameworks, and exception management. Ensure consistent application of standards across all major initiatives.
- Architecture Review, Design Authority & Decision Governance
- Lead architecture review processes across infrastructure, network, security, application, and platform domains. Act as the final escalation point for complex design decisions, validating alignment with enterprise standards, resilience, security, and long-term technical integrity.
- Network, Security & Zero Trust Architecture Standards
- Define and govern enterprise standards for networking, segmentation, hybrid connectivity, and Zero Trust architecture. Ensure consistent application of identity-centric access models, least-privilege connectivity, and secure access patterns across all environments.
- Application, Integration & Platform Architecture Oversight
- Establish and enforce standards for application architecture, integration patterns, platform services, and ERP environments. Guide modernization approaches, secure development practices, and architecture patterns that support scalability and maintainability.
- Executive Advisory & Cross-Functional Alignment
- Serve as a trusted advisor to IT and business leadership, communicating architectural direction, risks, and tradeoffs. Partner across infrastructure, cybersecurity, applications, and data teams to align execution with enterprise architecture standards and strategic objectives.
Required Skills and Experience:
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience, with 15 + years of leadership experience in enterprise‑level architecture.
Enterprise Architecture Leadership & Governance
- Proven ability to define and enforce enterprise architecture principles, standards, reference architectures, and target-state roadmaps across infrastructure, networking, security, applications, integration, and enterprise platforms.
- Demonstrated experience operating and governing formal architecture processes, including Architecture Review Boards (ARB), technical design reviews, and architecture decision management.
- Ability to evaluate current-state architecture, identify inconsistencies and technical debt, and define pragmatic modernization strategies aligned to business outcomes.
Cross-Domain Architecture Expertise
- Deep, practical understanding of enterprise IT ecosystems, including hybrid infrastructure, cloud platforms, networking, security architecture, application platforms, ERP environments, and integration patterns.
- Experience defining standards across multiple domains and ensuring alignment between infrastructure, security, and application architecture decisions.
- Strong ability to operate at both enterprise and solution levels, ensuring consistency while enabling delivery teams.
Network & Zero Trust Architecture
- Strong experience defining enterprise networking principles, segmentation strategies, and connectivity models across hybrid environments.
- Expertise in Zero Trust concepts including identity-centric access, least-privilege enforcement, segmentation, continuous authentication, and secure remote/third-party access.
- Ability to translate security and networking strategy into enforceable architecture standards and design patterns.
Application, Integration & Modern Engineering Architecture
- Experience defining enterprise standards for application architecture, platform services, integration patterns, and secure software development practices.
- Working knowledge of modern development approaches including APIs, microservices, event-driven architecture, CI/CD, and platform engineering.
- Ability to define guardrails for AI-enabled application development, data access patterns, and secure integration of emerging technologies.
Architecture Decision Authority & Executive Influence
- Demonstrated ability to act as final architectural authority for cross-domain design decisions, including risk tradeoffs and standards exceptions.
- Strong executive communication skills, with the ability to translate complex technical decisions into clear business impacts and recommendations.
- Ability to influence outcomes across a matrixed organization without direct operational control.
Preferred Technical Experience:
- Experience working in environments leveraging Oracle Cloud Infrastructure, Oracle enterprise platforms, or comparable large-scale enterprise ecosystems.
- Familiarity with enterprise-scale data platforms, analytics environments, and AI/ML solution architectures.
Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.
The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:
- Group health coverage (medical, dental, & vision)
- Employee Assistance Programs
- Pre-tax spending accounts
- 401(k) plan (with company match)
- Company provided life insurance
- Pet Insurance
- Employee discounts
- Generous paid holiday schedule, paid vacation & sick/personal days
EEO:
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation
DIVERSITY, EQUITY & INCLUSION:
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.
