Director Enterprise Project Management Office (EPMO) – Platform, Process & Insights 

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Director Enterprise Project Management Office (EPMO) – Platform, Process & Insights 

Role Overview

The Director, EPMO – Platform, Process & Insights is a senior enterprise leader responsible for shaping and sustaining the operational backbone of enterprise delivery, including platforms, processes, governance, insights, and change management.

This role owns how the organization plans, governs, executes, adopts, and measures strategic work—ensuring enterprise initiatives are not only delivered, but successfully adopted and sustained. By combining disciplined delivery processes, modern platform stewardship, structured change management, and decision‑ready insights, this leader enables predictable execution, transparency, and value realization at scale.  The role partners closely with Business, Technology, Finance, Risk, and Audit leaders and acts as a trusted advisor to senior executives.

Key Responsibilities

Insights, Analytics & Decision Enablement

• Own the enterprise portfolio and delivery insights strategy, including executive dashboards, scorecards, and performance analytics.
• Ensure leaders have trusted, decision‑ready data connecting delivery health, financials, capacity, risk, and outcomes.
• Drive continuous improvement in data quality, reporting standards, and analytical maturity.

Platform Strategy & Product Ownership

• Provide executive oversight and strategic direction for core EPMO platforms, including portfolio management, agile execution, workflow automation, collaboration, and analytics tools.
• Set and govern platform roadmaps to ensure capabilities align with enterprise strategy, delivery maturity, and user needs.
• Ensure platforms operate as authoritative systems of record and are integrated, secure, and scalable.

Enterprise Process & Governance Leadership

• Own and evolve enterprise portfolio, delivery lifecycle, and SDLC policies across Agile, Waterfall, and Hybrid methodologies.
• Establish and sustain right‑sized governance frameworks, ensuring consistency, compliance, and flexibility based on risk and complexity.
• Ensure ongoing audit readiness, including ownership of controls, evidence, and remediation for internal and external audits.

Change Management & Adoption Leadership

• Own the enterprise change management framework for portfolio and delivery initiatives, including standards, artifacts, checkpoints, and governance expectations.
• Embed change and adoption planning into the delivery lifecycle, ensuring alignment between technical milestones, business readiness, and adoption outcomes.
• Partner with Business, Technology, HR, Communications, and Change practitioners to ensure stakeholder engagement, readiness, and sustainment for major initiatives.
• Ensure change impacts, risks, and adoption metrics are visible, measured, and actively managed alongside delivery performance.
• Reinforce accountability by clearly distinguishing framework ownership (PPI) from execution ownership (Business sponsors).

Portfolio Performance & Outcome Management

• Influence portfolio prioritization, sequencing, and tradeoffs using fact‑based insights and scenario analysis.
• Ensure delivery health and execution performance are clearly linked to business value, financial outcomes, and strategic objectives.
• Proactively identify systemic risks and sponsor enterprise‑level improvements.

Leadership & Operating Model Ownership

• Lead and develop a high‑performing Platform, Process & Insights leadership team, setting clear accountabilities and success measures.
• Define and maintain the PPI operating model, including intake, engagement, prioritization, and service expectations.
• Foster a culture of enterprise thinking, continuous improvement, and collaboration.

Enterprise Partnership & Influence

• Act as a senior partner to Business, Technology, Finance, Risk, and Audit leaders.
• Shape executive discussions by distilling complex data into clear options, implications, and recommendations.
• Represent the EPMO in enterprise forums, steering committees, and governance bodies.

Knowledge, Skills, Abilities

Required

• 10+ years of progressive leadership experience in enterprise portfolio management, PMO/EPMO, delivery governance, or large‑scale transformation.
• Proven experience owning enterprise processes, platform ecosystems, and governance frameworks.
• Strong executive presence with the ability to influence, challenge, and advise senior leaders.
• Deep understanding of portfolio management, delivery methodologies, financial governance, and performance measurement.
• Demonstrated success leading cross‑functional teams in highly matrixed environments.
• Enterprise mindset with strong strategic orientation
• Data‑driven and outcome‑focused
• Comfortable balancing rigor and speed
• Collaborative, clear, and decisive communicator
• Champion of continuous improvement and modern ways of working

Preferred

• Experience with enterprise platforms such as Planview, Azure DevOps, Power BI, workflow automation tools, or similar ecosystems.
• Background supporting audit, risk, and regulatory environments.
• Experience driving analytics‑led decision making and delivery performance optimization.

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$130,970 - $180,000 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.