Job Description:
Position Summary:
The Director, Enterprise Risk Management provides senior-level leadership and technical expertise in the design, implementation, and continued maturation of the credit union’s Enterprise Risk Management (ERM) framework. Reporting to the Vice President of Enterprise Risk Management, this role serves as a key strategic and operational partner in embedding risk-aware decision-making across the organization. The Director leads the ERM team and has responsibility for the day-to-day execution of the ERM program, including enterprise-level risk identification, assessment, aggregation, and reporting. Operating within a highly regulated financial services environment, this position requires deep knowledge of credit union governance, regulatory expectations from the NCUA and other applicable oversight bodies, and contemporary risk management frameworks. The Director supports the VP of Enterprise Risk Management in fulfilling executive and board-level risk reporting responsibilities and plays a critical role in shaping the organization’s overall risk posture.
Primary Responsibilities and Duties:
- Lead and continuously enhance the credit union’s ERM framework, strengthening enterprise-wide risk identification, ensuring alignment to approved risk appetite, and monitoring adherence to established risk tolerances.
- Coordinate cross-functional risk assessments across business units, translating operational inputs into an aggregated enterprise-level risk view.
- Support the development and refinement of risk appetite statements, key risk indicators (KRIs), and escalation thresholds in partnership with the VP and executive leadership.
- Prepare and deliver comprehensive risk reports for the VP of Enterprise Risk Management, executive leadership team, Board of Directors, and relevant Board committees, including the Finance + Risk Committee and Supervisory Committee.
- Develop data-driven risk dashboards and metrics that provide actionable insights into the organization’s risk profile and emerging risk trends.
- Partner cross-functionally with Compliance, Internal Audit, Fraud, Information Security, and business line leaders to promote integrated risk oversight and prevent program fragmentation.
- Support vendor and third-party risk management activities in coordination with the Vendor Management function, including risk tiering and periodic risk reviews.
- Assist in the development, review, and maintenance of enterprise-level risk management policies and procedures.
- Ensure compliance with NCUA and IDFI regulations, supervisory guidance, examination priorities, and industry best practices related to enterprise risk management, business continuity, and insurance, with particular emphasis on supporting organizational safety and soundness.
- Coordinate ERM program documentation and evidence packages in support of regulatory examinations.
- Monitor guidance from the CFPB, FinCEN, federal prudential regulators, and other relevant bodies for risk management implications and alignment with industry best practices.
- Coach, manage, develop and support Enterprise Risk Management team.
- Facilitate the business continuity planning process, ensuring robust strategies are in place for disaster recovery, crisis management, and operational resilience.
- Own regular reviews, testing, and updates to business continuity plans with business units.
- Manage the credit union’s insurance portfolio, including property, liability, and specialty coverages. Collaborate with brokers and carriers to assess risks, secure appropriate coverage, and oversee claims processes.
- Serve as a subject‑matter expert on regulatory and compliance initiatives for business continuity and insurance, providing guidance to business units on the interpretation and application of regulatory requirements and related guidance.
- Foster a high-performance team culture and environment that encourages intellectual rigor, strong collaboration, and a continuous improvement mindset.
- Assume additional responsibilities as necessary for the continued growth and advancement of the credit union.
Knowledge/Skills:
- Strong knowledge of ERM concepts and practices, including contemporary risk management frameworks, such as the COSO ERM framework, and credit union regulatory environment, including NCUA Rules and Regulations.
- Strong analytical skills with the ability to synthesize large volumes of quantitative and qualitative information into clear, executive-level risk narratives.
- Proficiency in risk management information systems (RMIS) or GRC platforms; experience with system implementation or enhancement preferred.
- Excellent interpersonal and communication skills, with the ability to clearly present complex risk concepts to non-technical and executive audiences.
- Strong project management skills with the ability to manage multiple concurrent initiatives and competing priorities.
- Collaborative leadership style with ability to influence outcomes and drive cross-functional alignment.
- Strong influence and change management capabilities that drive enterprise-wide alignment and adoption.
- Excellent prioritization and organizational skills.
Minimum Requirements:
- Bachelor’s degree in risk management, business, finance, or related field, required.
- 6+ years relevant, progressive experience in the financial service industry, preferably at a $1B+ institution, across enterprise risk management, compliance, audit, fraud, and/or operational risk functions.
- 4+ years of experience in people management or team leadership role.
- Master’s degree, Certified Fraud Examiner (CFE) and/or Credit Union Enterprise Risk Management Certification/Designation (ACU) or other relevant certifications preferred.
Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
