Director, Franchise Operations - Total Portfolio, Chicago MU

Job Description Summary:

Director, Franchise Operations – RCCB Chicago Total Portfolio  

Location: Chicago Office

The Director, Franchise Operations - Total Portfolio, Chicago is accountable for the ongoing partnership with designated bottlers to drive all aspects of the Coca-Cola business.  Key deliverables will be agreement to and execution of detailed annual business plans based on mutually agreed to company / bottler objectives as well as specific capability plans to enable a sustainable long term business model.  

 

What You’ll Do for Us 

 

 

Ongoing Bottler Management 

• Relationship & Contractual management:  

• Manages all aspects of Bottler relationships with NAOU and serves as primary contact for Total Portfolio  

• Ensures development of annual investment letter with Bottler agreements on Price-Package-Trade decisions 

• Gains agreement to Customer Leadership Council SKU/pricing decisions and customer governance. 

• Supports Alternate Route To Market process 

• Gains agreement to Customer Trade Marketing 

• Maintains business continuity 

 

• Business Planning 

• Ensures Market/Bottler business assessments are completed and incorporates assessment/opportunities into plans 

• Builds and directs the development of an annual commercial plan & tactical objectives with Bottler 

• Gains commitment to commercial plan components and resources needed to fully execute 

 

• Business Plan and Stewardship 

• In conjunction with Bottler, actively manages bottler P&L to achieve annual objectives  

• Weekly/monthly performance management stewardship; Revenue, Gross Profit, Transactions, Incidence and Value Share 

• Monitors performance versus execution objectives, re-plans as necessary and provides feedback to key stakeholder 

 

Requirements & Qualifications 

 

• Bachelor’s Degree Required 

• MBA Preferred 

• 7– 10 years Coca-Cola System/direct bottler experience 

• Understanding of franchise relations aspects of Coca-Cola North America system 

• Cross functional working knowledge (customer, commercial, product supply, customer care, sales operations, etc.) 

• Understanding of bottler operations  

• Complex project management capability 

• Direct accountability for franchise leadership with an Independent Bottler 

• Experience and understanding of running the full value chain 

• Full understanding of system and bottler economics including P&L 

 

What We’ll Do for You 

• Enable you to lead complex system initiatives that reshape how Coca‑Cola competes in market and builds future growth capabilities across our bottling partners. 

• Provide scope to apply transformation leadership that bridges strategic thinking and market execution within a collaborative, growth-oriented environment. 

• Offer opportunities to build and enhance system capabilities that make our franchise network more agile, data-enabled, and efficient. 

• Support your development as a transformation leader through exposure to regional and enterprise-level challenges that strengthen long-term business readiness. 

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Annual Business Planning, Business Plan Implementation, Capacity Planning, Channels Strategy, Contract Management, Customer Relationship Management (CRM), Distribution Operations Management, Financial Performance Management, Negotiation, Strategic Leadership, Teamwork

Pay Range:

United States: 145,000 - 169,000 USD


Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Chicago

Travel Required:

26% - 50%

Relocation Provided:

No

Job Posting End Date:

November 9, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.