Director, GPO Delivery and Optimization
What you will be doing:
The Director Delivery and Optimization owns GPO contract delivery for Premier's larger, more complex named accounts. This role leads execution of the account's full supply chain workplan, builds and sustains supply chain level relationships, and manages contract performance across a broad category portfolio — ensuring members don't just sign contracts, they realize the value. The Director Delivery and Optimization operates autonomously, thinks critically under ambiguity, and is judged on results, not activity.
Key Responsibilities
Delivery Execution and Value Creation – 50%
- Leads execution of the account's delivery workplan and manages complex, multi-category programs independently
- Partners with sourcing to build the account's opportunity funnel; aligns with internal partners (Rx, Food, Portfolio Advisors) on execution
- Oversees contract performance management across the account's full category portfolio, ensuring optimal utilization and value realization
- Owns the account's GPO portfolio lifecycle — tier activation, renewals/expirations, distributor contract audits, roster accuracy, admin fee revenue accuracy
- Leads change management for contract, tier, and category transitions
- Leverages advanced data analysis — through Premier's technology, AI, and Power BI partnerships — to synthesize analytics into strategic recommendations that drive measurable impact
- Employs analytical storytelling to communicate findings and drive informed executive decision-making
- Leads the account's annual growth forecast and business review process, reporting results and recommended actions against plan
- Holds the account accountable to KPIs and targets set by SCO/GPO Ops leadership — contract growth, penetration, and member savings/value
- Partners directly with key suppliers and distributors to execute contract goals and category plans
- Assures a regular cadence of complete data submissions (PO, invoice, AP, capital plans, and other required data types) across the account's category portfolio to support accurate analytics and GPO growth/penetration tracking
- Leverages contract analytics from the MVE and other Premier analytics resources to model contracting scenarios — costs, behaviors, market share, and lower-cost alternatives — that maximize account value
Supply Chain Relationship Management – 35%
- Cultivates strategic, trust-based relationships with member executives and supply chain leadership, aligning Premier's solutions to their priorities and driving long-term partnership growth
- Leads strategic initiatives and facilitates executive-level discussions to align goals and identify new opportunities
- Provides strategic guidance to stakeholders across sourcing, category, and end-user functions, serving as a trusted advisor to account leadership
- Builds and maintains a deep understanding of each account's strategic goals (savings targets, budget gaps, new service line priorities), current capabilities, and pain points; aligns the account's engagement plan to what matters most to that specific member rather than a one-size-fits-all approach and continuously reassesses member needs as they evolve and adjusts account strategy to help members mature toward greater value capture
- Responsible for aligning supply chain and pharmacy goals between the account and Premier, and proactively driving activities toward the accomplishment of those goals
Member Resolution and Team Development – 15%
- Operates autonomously, supports the development of Delivery Managers, and supports standardization and continuous improvement across the delivery team
- Applies advanced problem-solving and critical thinking to complex, ambiguous account issues, developing and implementing solutions
Required Qualifications
Work Experience:
Years of Applicable Experience - 7 or more years
Education:
Bachelors (Required)
Preferred Qualifications
Skills:
- Exceptional leadership, facilitation, and influencing skills with executive-level presence
- Proficiency in Excel and PowerPoint; experience with Salesforce and analytics platforms (Power BI, AI-enabled tools)
- Ability to work autonomously and manage competing priorities
Experience:
- 7+ years in account management, category management, sourcing/contracting, or healthcare supply chain leadership
- Proven ability to analyze complex data and communicate insights effectively to senior executives
- Deep understanding of GPO contract lifecycle management and performance optimization
- Experience leading organizational change and continuous improvement initiatives
Additional Job Requirements:
Remain in a stationary position for prolonged periods of time
Be adaptive and change priorities quickly; meet deadlines
Attention to detail
Operate computer programs and software
Ability to communicate effectively with audiences in person and in electronic formats.
Day-to-day contact with others (co-workers and/or the public)
Making independent decisions
Ability to work in a collaborative business environment in close quarters with peers and varying interruptions
Working Conditions: Remote
Travel Requirements: Travel 21-40% within the US
Physical Demands: Sedentary: Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.
Premier’s compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier’s internal salary range for this role is $113,000 - $188,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Qualified full-time and part-time employees also receive access to the following benefits:
Health, dental, vision, life and disability insurance
401k retirement program
Paid time off
Participation in Premier’s employee incentive plans
Tuition reimbursement and professional development opportunities
Premier at a glance:
Granted World's Most Ethical Companies, Ethisphere, 2008-2026
Named U.S. News & World Report, Best Companies to Work For (2023, 2024, 2025)
Accredited by Forbes: America’s Best Management Consulting Firms 2024-2025
Given Modern Healthcare Best in Business Awards: Consultants- Healthcare Management
Awarded Cigna Workforce Designation Gold Level Recipient (2016,2017,2019,2020,2021,2022,2023,2025)
For a listing of all of our awards, please visit the Awards and Recognition section on our company website.
Employees receive:
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at 704.357.0022.
Personal Information submitted will be processed in accordance with Premier's Employee and Job Applicant Privacy Notice, which includes additional information about your privacy rights.
