Cambridge, Massachusetts, United States
Onsite
Job title: Director, Integrations Engineering - Patient Services
Location: Cambridge, MA/Morristown, NJ
About the Job
As the Director, Integrations Engineering - Patient Services/Patient Integration Lead within our Digital team, you will play a vital part in the performance of our entire business while helping to make an impact on millions of patients around the world. Ready to push the limits of what's possible? Join Sanofi Digital!
This is critical leadership role responsible for overseeing all integration activities that support Sanofi's patient experience initiatives. This position serves as the technical and strategic leader for a team of integration specialists, ensuring seamless data flow and system connectivity across our patient services ecosystem.
The role demands deep technical expertise combined with strong leadership capabilities to deliver scalable, compliant, and secure integration solutions that enhance patient outcomes while maintaining the highest standards of data privacy and regulatory compliance. You will collaborate closely with Architecture, DevOps, Cybersecurity, Compliance, Product, and PMO teams to drive integration architecture and incorporate industry best practices.
Join the digital engine driving Sanofi’s transformation - where AI, automation, and bold experimentation power faster science and smarter decisions. Here, you’ll help build the first biopharma company powered by AI at scale.
About Sanofi
We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.
Main Responsibilities
Team Leadership & Management
Lead, mentor, and manage a team of integration specialists and technical professionals
Provide strategic direction and technical guidance to ensure team success and professional development
Establish team performance metrics, conduct regular performance reviews, and foster a culture of continuous improvement
Coordinate resource allocation and capacity planning to meet project demands and operational requirements
Technical Leadership & Architecture
Demonstrate expert-level proficiency in Informatica Intelligent Cloud Services (IICS) for data integration and transformation
Leverage AWS cloud services to design and implement scalable API architecture
Utilize Snowflake data platform capabilities for efficient data warehousing and analytics integration
Apply Python programming skills for custom integration solutions and automation
Design and maintain robust, scalable integration frameworks that support operational excellence
Stakeholder Collaboration & Vendor Management
Partner with internal stakeholders including Product Owners, Scrum Masters, DevOps teams, and Architecture groups to ensure seamless project execution
Collaborate with external vendors and technology partners to implement and optimize integration solutions
Facilitate cross-functional alignment and communication to ensure integration requirements are clearly defined and met
Manage vendor relationships and ensure deliverables meet Sanofi's quality and compliance standards
Salesforce Integration Expertise
Lead Salesforce integration initiatives, ensuring optimal connectivity with patient experience platforms
Maintain deep understanding of Salesforce APIs, data models, and integration best practices
Oversee custom Salesforce integrations that support patient services workflows and data requirements
Compliance & Data Governance
Ensure all integration solutions adhere to Sanofi Patient Services standards and regulatory requirements
Maintain strict compliance with PHI/PII protection protocols and HIPAA/GDPR regulations
Implement and oversee patient data safety measures across all integration touchpoints
Collaborate with compliance and legal teams to ensure integration solutions meet healthcare industry standards
Establish and maintain comprehensive documentation for audit and regulatory purposes
Operations & Scalability
Focus on operational excellence through monitoring, alerting, and proactive issue resolution
Design integration solutions with scalability in mind to support growing patient volumes and expanding services
Implement best practices for integration performance optimization and system reliability
Establish operational procedures and runbooks for integration maintenance and support
Success Metrics
Team performance and professional development outcomes
Integration delivery timelines and quality metrics
System uptime and operational reliability scores
Compliance audit results and regulatory adherence
Stakeholder satisfaction ratings
Scalability improvements and operational efficiency gains
Patient data security incident prevention and response effectiveness
About You
Bachelor's degree required; advanced degree (MS, MBA) preferred
10+ years of total professional experience in integration and/or architecture roles, of which at least 3 years must include leadership experience managing technical teams
Expert-level proficiency in integration platforms (Informatica IICS strongly preferred) and cloud architecture (AWS)
Advanced proficiency in data platforms (Snowflake) and programming languages (Python)
Demonstrated ability to architect end-to-end integration solutions across these technology domains
Experience with API management and microservices architecture
Ability to influence senior leadership and navigate complex stakeholder environments
Advanced skills in Agile delivery, product collaboration, compliance, and digital strategy
Fluent in English; an additional language is a plus
Preferred Qualifications
Pharmaceutical or healthcare industry experience with understanding of patient services operations
Experience with PHI/PII data handling and patient data safety protocols
Deep understanding of healthcare data privacy regulations (HIPAA, GDPR)
Extensive Salesforce integration experience, including deep understanding of Salesforce APIs, data models, and integration best practices
Proven track record working in regulated environments with strong compliance orientation
Why Choose Us
Bring the miracles of science to life alongside a supportive, future focused team.
Discover endless opportunities to grow your talent and drive your
career, whether it’s through a promotion or lateral move, at home or
internationally.
Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
Join the digital force behind Sanofi’s AI-powered pipeline, where Expert, Generative, and Snackable AI accelerate the discovery, development and delivery of breakthrough treatments to patients.
Help reduce time from discovery to commercialization, delivering life-changing medicines to patients faster than ever.
Join a workplace where diversity, equity, and inclusion are at the core, with Employee
Resource Groups and leadership programs that celebrate every voice.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
US and Puerto Rico Residents Only
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
North America Applicants Only
The salary range for this position is:
$161,250.00 - $232,916.66All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.
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